Apprentice Customer Service Advisor - Chiswick Norton Way Motors Ltd
Working in a bustling Honda Dealership as an Apprentice Customer Service Advisor this position offers opportunity to work for a leading retailer whilst obtaining industry and nationally recognised qualifications. Duties for this position include dealing with customers, processing workshop bookings, calculating repair costs and processing payments.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 29 Sep 2023
Apprenticeship summary
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Annual wage
£10,982.40
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday (Occasional Saturdays); shifts to be confirmed.
Total hours per week: 40
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Expected duration
18 Months
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Possible start date
02 Oct 2023
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Date posted
08 Jun 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000171492
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Positions
1 available
What will the apprentice be doing?
- Dealing with customers face to face and by telephone
- Processing work bookings
- Calculating Service & Repair costs for customers
- Processing payments
What training will the apprentice take and what qualification will the apprentice get at the end?
- Customer service practitioner Level 2 (GCSE)
- Practical on the job training will be provided at the employer
- You will be working towards a Level 2 Apprenticeship along with Functional Skills in Maths & English at Level 2 if required
- Training consists of a mixture of one to one learning within the Employer, Virtual online training and Block release training at our centre in Bracknell. (Accomodation and transport costs will be covered by your employer)
- You will also work towards Honda internal qualifications
What is the expected career progression after this apprenticeship?
Possible career progression opportunities include Workshop Controller, Service Manager, Aftersales Manager.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
Norton Way Motors Ltd
Address
Chiswick Honda
4 Power Road
Chiswick
W4 5YT
Training
Training provider
RAYTHEON SYSTEMS LIMITED
Contact
Nicole Beaumont
hondaapprenticeships@raytheon.com
01302 837070
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
All applications need to be submitted via the website www.hondaapprenticeships.co.uk
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 29 Sep 2023