Apprentice Internal Sales Operative North West Timber Treatments

North West Timber Treatments in Wigan are looking to recruit an Apprentice Internal Sales Operative working towards their Level 2 qualification in Customer Service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Mar 2024

Apprenticeship summary

  • Annual wage

    £10,982.40 to £21,673.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday: 8:00am - 4:30pm, 30 minutes lunch.

    Total hours per week: 40.00

  • Expected duration

    14 Months

  • Possible start date

    14 Mar 2024

  • Date posted

    14 Jul 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Are you looking for a career in sales? We have an exciting opportunity for a Sales Operative to join our team here at North West Timber Treatments.

As a Sales Operative you will be working as part of an established team and reporting to the Sales Manager, supporting with a wide range of activities from serving customers to coordinating and handling products. This role is perfect for someone who is looking to work in a fast paced environment and wants to gain some hands-on experience.

Responsibilities will include:
• Exceeding customers expectations by dealing with them in a professional & efficient manner either by telephone or face-to-face on the sales counter.
• Develop & maintain sales leads with both existing & new customers.
• Following up sales quotations & enquiries
• Gaining customer service skills to communicate effectively with customers.
• Serving customers
• Taking orders
• Dealing with trade members and general customers
• Booking goods in
• Coordinating stock location placement
• Answering the telephone
• Cash handling
• End of day report
• Ordering stock

The training you will be getting

Level 2 Apprenticeship in Customer Service alongside Functional Skills Maths and English - work based learning.

What to expect at the end of your apprenticeship

A great opportunity to develop your career with an employer who supports continuing professional development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative


Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

• 20 days holiday, plus bank holidays • Christmas shutdown • Free office lunch every Friday • Training and development opportunities • Colleague discount • Free parking

About the employer

North West Timber Treatments are builders merchants and timber merchants that supply fence panels, timber supplies and more.


North West Timber Treatments


NWTT House, Lockett Road


Greater Manchester


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Mar 2024