Business Administration Apprentice LUX PROPERTY SERVICES LIMITED

To support the customers and the department with administration duties. To deliver a professional, timely, efficient and friendly service to our customers both internal and external. You will maintain all customer records and documentation and provide support and assistance, where possible, in answering and resolving day to day customer queries.

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Closing date: 09 Oct 2023

Apprenticeship summary

  • Annual wage

    £13,520.00

  • Working week

    Monday to Friday 8am to 5pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    06 Jun 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000170834

  • Positions

    1 available

What will the apprentice be doing?

  • To maintain all customer records and documentation
  • To maintain online customer records accurately
  • To provide support and assist where possible in answering and resolving day to day customer queries, including answering the telephone and responding to emails
  • Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
  • To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
  • Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time

What training will the apprentice take and what qualification will the apprentice get at the end?

Working towards completing level 3 Business Administration apprenticeship standard.

Work-based learning with ad hoc workshops at Hertford Regional College.

What is the expected career progression after this apprenticeship?

There will be opportunities for progression and a permanent position subject to performance.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills, Customer care skills, Team working

Qualifications

GCSE or equivalent English (Grade A*-C (9-4)) Essential
GCSE or equivalent Maths (Grade A*-C (9-4)) Essential

Things to consider

Desk based with computer and telephone.

About the employer

Lux Property Services Limited are a company based in Hoddesdon, Hertfordshire that provide electrical maintenance and installation services to London, Home Counties and UK wide local councils either directly or on behalf of an established maintenance company. We also provide direct services to the private sector. We have an office unit with an integrated electrical parts store on an industrial centre that is situated close to a railway station and main road links. High street shops are a very short drive away.

Employer

LUX PROPERTY SERVICES LIMITED

Address

Unit 30 Hoddesdon Industrial Centre

Pindar Road

Hoddesdon

EN11 0FF

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Training

Training provider

HERTFORD REGIONAL COLLEGE

Contact

The Apprenticeship Team

apprenticeship@hrc.ac.uk

01992411572

Apprenticeship standard

Business administrator

Level 3 (A level)

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