Business and Sales Support Apprentice The Bed Expert

Peter Betteridge, The Bed Expert, is offering a new and exciting opportunity for an active and customer focused individual to join a well-established family business to provide business support to a busy sales/administration team working from our Kingsbridge store. There will be sales/retail tasks as part of the role both face to face and online.

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Closing date: 09 Mar 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Saturday; 9am - 5.30pm (1 hour unpaid lunch break). Shop is open for 6 days a week so there will be a day off in the week. Working days/times to be confirmed at interview.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    11 Mar 2024

  • Date posted

    01 Jun 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

You will be part of a small team responsible for business/sales based tasks in support of a busy sales/retail team.  You will assist in identifying new business opportunities and ensuring that all records are kept up to date. Tasks will vary buy may include;

  • Assisting with incoming telephone enquiries and inputting, completing orders where necessary
  • Utilising customer/sales skills whilst contacting existing and potential customers in order to actively promote company products
  • Engaging with customers face to face on product consultations/sales
  • Assisting with social media/marketing tasks as necessary to promote business/sales including assisting with merchandising and product displays.
  • Supporting general office/admin support to sales/office colleagues as necessary

The training you will be getting

  • Full Business Administrator Standard - Level 3
  • On the job training to support role development
  • Off the job training to support qualification requirements
  • Employer to allocate dedicated training time for off the job training requirements
  • Functional Skill support - Maths/English - if required 

What to expect at the end of your apprenticeship

  • Company are keen to progress candidate so good possibility of future employment/training opportunities upon successful completion of Level 3 qualification.
  • Depending on progress there will be a pay review after a successful probation period with the likelihood of a pay increase.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Logical, Team working, Initiative, friendly, good communicator, Willingness to learn


GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent ICT (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired

About the employer

Peter Betteridge, The Bed Expert, is a well established, family run, local business with over 50 years experience in a highly competitive, customer driven, sector. We are committed to delivering excellent customer service at all times with an extensive collection of furniture products and have been widely recognised within the industry by receiving a number of awards for outstanding customer service.


The Bed Expert





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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Trevor Barnes


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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