Business Administration Apprentice KM ECO LIMITED

The apprentice will assist the Customer Service and Administration department with daily duties and also deliver a professional, timely, efficient and friendly service to our clients. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 3 qualification.

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Closing date: 09 Oct 2023

Apprenticeship summary

  • Annual wage

    £18,000.00

    Bonuses are included on performance

  • Working week

    Monday -8am-5pm Tuesday -8am-12pm (College work PM) Wednesday -8am-5pm Thursday -8am-12pm (College work PM) Friday -8am-5pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    24 May 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000167503

  • Positions

    1 available

What will the apprentice be doing?

  • To contact customers on a daily basis regarding orders.
  • To competently place orders with suppliers with efficiency and precision.
  • Keep the daily transactions sheet up to date.
  • To maintain all customer records and documentation.
  • Download from portals & request tickets.
  • To assist with daily, weekly & monthly reports.
  • To provide support with marketing and social media updates.
  • To provide support with our social value agenda (This can involve volunteering offsite).
  • To provide support and assist where possible in answering and resolving day to day customer queries, including answering the telephone and responding to emails.
  • To learn the waste management ordering system promptly as this is required for daily use (one on one training and support is provided).
  • Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line.
  • To comply at all times with the letter and spirit of the company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour.
  • Carry out such other duties as are reasonably requested by the Director or PA to MD from time to time.

What training will the apprentice take and what qualification will the apprentice get at the end?

Working towards completing Level 3 Business Administrator Apprenticeship Standard. Work based learning with ad hoc workshops at Hertford Regional College. 

What is the expected career progression after this apprenticeship?

There will be opportunities for progression and a permanent position subject to performance once apprenticeship has been completed.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Punctual, Motivated

Qualifications

GCSE or equivalent English (Grade A*-C (9-4)) Essential
GCSE or equivalent Maths (Grade A*-C (9-4)) Essential

About the employer

KM ECO Ltd is a family run business. We facilitate the delivery of pro-active waste management and environmental consultancy services in England. KM ECO provides a one-stop shop for all environmental and waste management requirements within the construction industry. KM ECO Ltd are passionate about customer service, social value along with cost management. We believe there are a number of significant benefits in working with KM ECO Ltd, including: • We have an understanding of the importance of the need for strong relationships with the environment teams, site managers and several key members of the management teams both pre project start for planning and post project decommissioning. • The knowledge of existing site set-up, site contacts and service expectations. • Proactive management procedures in place for reporting requirements for key performance indicators and ongoing evidence collation for BREEAM, LEED, SKA and considerate construction schemes. • Our business approach focuses on the waste hierarchy and to assist project teams in achieving waste reduction ambitions. We also support our clients corporate responsibility and community impact reduction programmes on an ongoing basis.

Employer

KM ECO LIMITED

Address

7a The Maltings

Railway Place

Hertford

SG13 7JT

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Training

Training provider

HERTFORD REGIONAL COLLEGE

Contact

The Apprenticeship Team

apprenticeship@hrc.ac.uk

01992411572

Apprenticeship standard

Business administrator

Level 3 (A level)

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