Business Administration Apprentice KM ECO LIMITED
The apprentice will assist the Customer Service and Administration department with daily duties and also deliver a professional, timely, efficient and friendly service to our clients. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 3 qualification.
Closing date: 09 Oct 2023
Apprenticeship summary
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Annual wage
£18,000.00
Bonuses are included on performance
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Working week
Monday -8am-5pm Tuesday -8am-12pm (College work PM) Wednesday -8am-5pm Thursday -8am-12pm (College work PM) Friday -8am-5pm
Total hours per week: 40
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Expected duration
18 Months
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Possible start date
23 Oct 2023
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Date posted
24 May 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000167503
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Positions
1 available
What will the apprentice be doing?
- To contact customers on a daily basis regarding orders.
- To competently place orders with suppliers with efficiency and precision.
- Keep the daily transactions sheet up to date.
- To maintain all customer records and documentation.
- Download from portals & request tickets.
- To assist with daily, weekly & monthly reports.
- To provide support with marketing and social media updates.
- To provide support with our social value agenda (This can involve volunteering offsite).
- To provide support and assist where possible in answering and resolving day to day customer queries, including answering the telephone and responding to emails.
- To learn the waste management ordering system promptly as this is required for daily use (one on one training and support is provided).
- Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line.
- To comply at all times with the letter and spirit of the company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour.
- Carry out such other duties as are reasonably requested by the Director or PA to MD from time to time.
What training will the apprentice take and what qualification will the apprentice get at the end?
Working towards completing Level 3 Business Administrator Apprenticeship Standard. Work based learning with ad hoc workshops at Hertford Regional College.
What is the expected career progression after this apprenticeship?
There will be opportunities for progression and a permanent position subject to performance once apprenticeship has been completed.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade A*-C (9-4)) Essential
About the employer
Employer
KM ECO LIMITED
Address
7a The Maltings
Railway Place
Hertford
SG13 7JT
Training
Training provider
HERTFORD REGIONAL COLLEGE
Contact
The Apprenticeship Team
01992411572
Apprenticeship standard
Business administrator
Level 3 (A level)
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