Business Administration Apprentice East Coast College

An amazing opportunity to start/develop a career with East Coast College providing general administrative support at the welcome desk at our Great Yarmouth & Lowestoft campuses. You will be dealing with enquiries from staff, students, members of the public & assisting the careers & wellbeing teams.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Jun 2023

Apprenticeship summary

  • Annual wage


    There are a range of excellent staff benefits including 29 days plus bank holidays, free gym membership, shop discounts, a generous pension scheme, free parking and many more. Please see website for further details.

  • Working week

    Monday to Thursday: 08.30 - 17.00 Friday: 08.30 - 16.30

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    23 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

You will be:

  • Dealing with enquiries via email, face to face, Microsoft Teams and telephone
  • Greeting visitors arriving at the college
  • Providing with all associated administrative support
  • Approaching students to gather student voice
  • Creating information for reports
  • Running enrichment groups, such as games and social club
  • Creating notice boards
  • Helping to organise events

What training will the apprentice take and what qualification will the apprentice get at the end?

Workplace training and learning, together with weekly college attendance - at our Lowestoft Campus - on Wednesdays between 09.30 and 16.00.

Should you not possess suitable concession qualifications, e.g. GCSE in English and Mathematics at Grade 4/C or above, you will also be required to attend college to undertake Functional Skills qualifications in English and Mathematics.

Level 3 Business Administrator Apprenticeship Standard.

What is the expected career progression after this apprenticeship?

It is intended that - providing you successfully complete your apprenticeship - you will be able to apply for the many permanent vacancies available across the college.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Team working, Creative, Initiative, Non judgemental, Patience, Comply with confidentiality


GCSE or equivalent any other subject X2 (Grade 3/D) Essential
GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Maths (Grade 3/D) Essential
GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

Things to consider

You will be required to spend long periods of time working on a computer but your role will also involve meeting staff and students. Consider travel between campuses, which includes 1 day at Lowestoft for apprenticeship learning. All appointments are made subject to satisfactory reference and evidence checks being carried out - prior to appointment - and you will be required to undergo a DBS check. The candidate will ideally be able to travel to both campuses to work, however, where this is not possible the candidate can be based at either campus, depending on which is more accessible to them for travel.

About the employer

East Coast College is a well-established further education college - with campuses in Lowestoft and Great Yarmouth - providing technical, professional and apprenticeship training for school leavers and adults, up to degree level, in a varying array of subjects. Our Lowestoft campus also includes a sixth form college allowing us to offer an even broader academic curriculum, with fantastic progression opportunities to university.


East Coast College


Great Yarmouth Campus


Great Yarmouth

NR31 0ED

You must have JavaScript enabled to view a map of the location


Training provider



Hollie Bartram

01502 273250

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

To apply for this position please click on ‘apply now’, then complete and submit your application form. If you have any difficulties completing the application form, please contact the People Team at

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Jun 2023