Medical Centre Business Administrator Apprentice THE FALMOUTH HEALTH CENTRE

This is a new and exciting role for an enthusiastic and proactive candidate to join our small but very busy administration team here at the GP Practice. The role will be varied and challenging and will involve most business aspects in the day to day running of an NHS Surgery.

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Closing date: 06 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9.00am - 5.00pm with 30 minutes unpaid lunch break. Surgery hours are 8.00am - 6.00pm Monday - Friday and apprentice will work 37.50 hours by arrangement and this will be confirmed at interview.

    Total hours per week: 37.50

  • Expected duration

    18 Months

  • Possible start date

    09 Oct 2023

  • Date posted

    25 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Responsibilities will be varied and challenging but are aimed at supporting a busy medical surgery and, in particular, the business support team. Tasks could include:

  • Supporting general administration tasks that may include scanning of documents, photocopying records / notes, filing patient notes and general accurate record keeping
  • Handling general medical enquiries including liaising with GPs and other NHS contracts
  • Assisting with routine financial administration under supervision of Senior Administrator
  • Liaising with local medical authorities on medical support provision enquiries

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full Business Administrator Standard - Level 3
  • On the job training to support role development
  • Off the job training to support qualification requirements
  • Employer to offer dedicated training time to support Off the Job training requirements
  • Functional Skills support - maths / English - if required

What is the expected career progression after this apprenticeship?

Possibility of future employment / progression opportunities upon successful completion of Level 3 qualification.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Maths (Grade A*/9 - C/4) Desired

Things to consider

Due to the nature of the employment any potential apprentice must respect all aspects of client confidentiality at all times and respect all visitors to the surgery. Apprenticeship qualification may require college attendance to complete off the job training requirements but most training will be completed at the workplace and through remote training/support (zoom etc.). The FOCUS Training Centre is based in Redruth.

About the employer

Falmouth Health Centre is one of the oldest and largest medical practices in the city area and are looking after over 10,000 patients. The Practice boundary extends to most city areas of the city limits and are committed to providing the highest standard of quality care to all our patients.







TR11 2LH

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Training provider



Trevor Barnes

07836 536590

Apprenticeship standard

Business administrator

Level 3 (A level)

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