Apprentice Customer Services Practitioner BLOOMING ARTIFICIAL LTD
We’re looking for a customer service apprentice to join our busy team. You’ll be using a mix of phone, ticket (Zendesk / email) and live chat-based tools to help customers find the perfect faux plant or resolving their post-sale issues like damaged and missing items.
Closing date: 16 Jun 2023
Apprenticeship summary
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Annual wage
£15,600.00
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Working week
Monday to Thursday 8am to 50m Friday 8am to 4pm
Total hours per week: 39
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Expected duration
18 Months
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Possible start date
01 Sep 2023
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Date posted
24 May 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000164734
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Positions
1 available
What will the apprentice be doing?
- Manage day to day enquiries via phone and email
- Communicate with customers via live chat
- Communiate with customers via Socia Media
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Services Practitioner Apprenticeship Standard.
What is the expected career progression after this apprenticeship?
Full-time permanent employment
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade e/2) Essential
Things to consider
About the employer
Employer
BLOOMING ARTIFICIAL LTD
http://www.bloomingartificial.co.uk/
Address
LEFEVRE WAY
GREAT YARMOUTH
NR31 0NW
Training
Training provider
CITY COLLEGE NORWICH
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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