Administration Apprentice (Private Sector Housing) East Suffolk Council

A unique opportunity has arisen for an enthusiastic apprentice to join East Suffolk Council as an Administration Apprentice in our Private Sector Housing Team. The role consists of working as part of a small, friendly team working to support and help members of the public with housing problems. Handling telephone and email enquiries, plus much more.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Working days and hours to be agreed at interview

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    01 Nov 2023

  • Date posted

    16 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • General administration tasks 
  • Handling telephone and email enquiries 
  • Processing client information on an in-house database
  • Support and shadow staff onsite inspections 
  • Potential training on eligibility of clients 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3 
  • You will have all training in the workplace delivered by qualified coaches who will visit you every 4-6 weeks 
  • 20% off the job training will be provided by the employer
  • English and maths functional skills level 2 if required 

What is the expected career progression after this apprenticeship?

Potential full-time employment with the company after successful completion of apprenticeship. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Administrative skills, Team working


GCSE or equivalent Maths/English (Grade 4/C) Essential

About the employer

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk. We have an established and successful apprenticeship scheme, which has seen over 80% of apprentices stay on beyond their apprenticeships to develop promising careers with the Council. If you are looking for an exciting opportunity where you can earn money as well as gaining experience and a recognised qualification, then look no further!


East Suffolk Council


East Suffolk House

Riduna Park


IP12 1RT

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Training provider



Eden Hancox


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

If interested in this position, please apply through the link provided

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2023