Apprentice Patient Advisor (Receptionist) RIVERDALE TRADECO LIMITED
As part of the dental reception team the Trainee Patient Advisor role is to assist in the smooth and efficient running of the practice, to adhere to protocols at all times in line with the company strategy, goals and values. Devonshire House is a unique private dental practice.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 07 Jun 2023
Apprenticeship summary
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Annual wage
£15,600.00
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Working week
Full-time, with 1 day per week allocated to training and completing your apprenticeship programme
Total hours per week: 40
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Expected duration
12 Months
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Possible start date
01 Jul 2023
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Date posted
10 May 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000162466
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Positions
1 available
What will the apprentice be doing?
- Provide positive support to all team members
- Booking of appointments
- Complete any reasonable duties requested by the Reception Management Team
- Always greet and care for all patients and visitors to the practice in a polite and courteous manner
- Always be aware of patient confidentiality and data protection
- Ensure medical history forms and consent forms are completed and signed by arriving patients
- Booking appropriate appointments
- Taking & receipting of all monies
- Ensure patients receive all necessary paperwork and all forms are signed and dated correctly
- Provide courtesy calls and send out appointments & reminders to patients
- Ensure that the reception area is always clean and tidy
- Ensure waiting areas, toilets, corridors; stairs and immediate external areas are kept tidy and free of hazards
What training will the apprentice take and what qualification will the apprentice get at the end?
- The apprentice will receive Customer Service Practitioner Level 2 Apprenticeship Standard qualification at the end of their training
- The training will be completed at the Cambridge Regional College
What is the expected career progression after this apprenticeship?
- Once you have completed your training, you will become a qualified Patient Advisor for Devonshire House
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/C) Essential
About the employer
Employer
RIVERDALE TRADECO LIMITED
https://riverdalehealthcare.com/
Address
2 Queen Ediths Way
Cambridge
CB1 7PN
Contact
Michelle Nicholson
michelle.nicholson@riverdalehealthcare.com
07507797906
Training
Training provider
CAMBRIDGE REGIONAL COLLEGE
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 07 Jun 2023