Information Communications Technician Apprentice NEXIM ICT LIMITED

Northern Skills are excited to be recruiting on behalf of Nexim ICT Ltd for an ICT Technician Apprentice. Nexim ICT Ltd is a known tech company with a well-established national customer base. The successful candidate will be able to communicate effectively with ease and will be fully trained on our bespoke ticketing system.

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Closing date: 04 Jul 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9am-5pm Monday to Friday with 30-minute lunch break 28 days holidays

    Total hours per week: 40

  • Expected duration

    21 Months

  • Possible start date

    01 Aug 2023

  • Date posted

    10 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Daily tasks include using a bespoke ticketing system to log jobs for every facet of business-to-business IT support
  • Eventually progressing into telecommunications support
  • Tasks will range from daily backup checks to logging security reports on the system to taking calls to assist customer with a progressively widening range of IT issues

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Day release at Middlesbrough College
  • On and off-the-job training
  • Information Communications Technician/Support Pathway Level 3

What is the expected career progression after this apprenticeship?

Once qualified in this field, you will be able to progress onto further positions within the ICT sector. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Team working, Genuine want to learn


GCSE or equivalent Maths and English (Grade 4+) Essential

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start date are subject to change.  This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships. Individuals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship. Northern Skills will check candidates' eligibility prior to any interviews. Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage.

About the employer

We are a local, friendly IT and telecommunications specialist with experienced technicians that can transform your business and bring it up to date with the latest technology. We cover the whole of the North East and we are waiting for your call.




2C Brighouse Road

Riverside Park



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Training provider



Holly Carnell

Apprenticeship standard

Information communications technician

Level 3 (A level)

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