Business Administration Apprentice COPELAND & CRADDOCK LTD

Copeland & Craddock are looking for an apprentice to support office-based activities. These include our Internal Sales team, Quality and Operations functions, and working across various projects and activities. Expect to be supported by our knowledgeable, informal team, but to be challenged as part of your personal and professional development.

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Closing date: 06 Jul 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Thursday, 8.30am - 5.00pm Friday, 8.00am - 3.30pm.

    Total hours per week: 39.0

  • Expected duration

    15 Months

  • Possible start date

    24 Jul 2023

  • Date posted

    10 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Key Accountabilities:

As part of the Internal Sales team

  • Responding to customer enquiries via telephone and email
  • Generating quotations for existing customers
  • Creating new accounts and loading orders
  • Reviewing order progress to ensure successful completion

As part of the Quality function

  • Review accuracy of supplier paperwork
  • Entering product information into our ERP system

As part of the Operations function

  • Seek shipping quotations
  • Generate despatch notes
  • Release orders to Warehouse
  • Collate delivery packs and transmit them to customers
  • Create purchase orders and place orders with suppliers
  • Create sales invoices using our ERP system

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard in Business Administration
  • This training will be structured and delivered by Cheshire College – South & West
  • If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skills qualification in the relevant subjects

What is the expected career progression after this apprenticeship?

  • To secure a full-time role after completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Number skills, Team working, Resilience, Flexible attitude


GCSE or equivalent English (Grade C/4 or above) Desired
GCSE or equivalent Mathematics (Grade C/4 or above) Desired

About the employer

Copeland & Craddock are a specialist distributor and sub contract machinist of high-performance metals, operating from our site in Congleton Cheshire. Our site, supplies customers mainly on a UK basis, and has been steadily growing for several years. Our turnover is currently approx. £2m per annum.







CW12 4PX

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Training provider



Miss Sophie Foreman


Apprenticeship standard

Business administrator

Level 3 (A level)

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