Housing Apprentice Braintree District Council

Braintree Council are looking to employ an enthusiastic apprentice to join their Housing Team. You will be providing support to officers delivering housing services provided by Braintree District Council. Learn about the work the team does, shadowing various colleagues to gain an excellent understanding of the sector and set you up for a career in housing and property management.

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Closing date: 15 Jun 2023

Apprenticeship summary

  • Annual wage

    £10,158.72 to £20,048.08

    Flexible/hybrid working. Pension scheme. Learning and development. Discounts at local businesses. Discounted gym membership.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    11 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

So, now that you’re really interested, let us tell you more about what you’d be doing…

Your key responsibilities will include:

- Providing support to officers delivering housing services provided by Braintree District Council.

- Liaising with customers via telephone, face to face and electronically.

- Responding to enquiries and requests from internal and external partners or agencies.

- Providing customers with information about accessing the Council’s on-line services.

- Dealing with enquiries from other agencies and liaising with nominated contacts as appropriate.

You’ll divide your working days between:

Housing Options Team: these officers work with customers experiencing housing difficulties. Their objective is to help keep people in their existing homes or, where that isn’t possible, to help them secure alternative accommodation.

Housing Assessment Team: these officers manage the Housing Register, prioritising applications in accordance with the Allocations Policy.  The Allocations Policy determines who gets offered social housing in the district.

Research & Development Team: these officers work across the Housing and Community Service, conducting research, identifying trends, producing reports/strategy documents and supporting colleagues with policy work.

That’s a lot of new people to meet, right?! No need to worry though, we’re a friendly bunch and we’ll help you to settle in.

Want to know more? Great! Keep reading!

We currently have a hybrid working pattern, which works really well and means we spend some days in the office and other days working from home.

If you don’t have a suitable home workspace or if you’d prefer to work from the office every day then that’s not a problem at all. While you’re learning, during your induction period, you’ll be office based.

We’re actively building a work environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards a Housing and Property Management Level 3 standard. You will have a dedicated industry expert to guide and coach you through components of your programme and you'll experience a range of different learning opportunities.

Online learning and face to face training with Learn Plus Us
Apprenticeship Tutors

  • Meetings with your dedicated trainer
  • E-learning
  • Interactive online workshops
  • Self-guided research
  • On-the-job instructions
  • Peer-to-peer mentoring
  • Personal development planning
  • Manager progress reviews

What is the expected career progression after this apprenticeship?

Braintree District Council is constantly looking for ways to improve and develop as an organisation delivering essential public services. This results in ongoing development opportunities within the organisation for new and existing staff.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Time Management, Responsive to challenges, Willing to learn


GCSE or equivalent English (Grade Grade 4 (C) or above) Essential
GCSE or equivalent Maths (Grade Grade 4 (C) or above) Essential

Things to consider

This role will require on the job training. It will be a hybrid working pattern in line with the current hybrid working policy. The successful apprentice will be required to dress appropriately, in line with the corporate dress code policy. It also requires use of computer screen equipment and hot desking. The position involves dealing with the public, including face to face contact.

About the employer

Braintree District Council is a local authority in Essex covering an area of 612 square kilometres and with a population of over 150,000 people. The district is a mixture of urban and rural, with 3 towns and numerous villages of varying sizes. The Council provides a wide range of services including waste collection, maintenance of parks and open spaces, payment of housing benefit, administration of council tax, planning and building control, licensing, food hygiene ratings and supporting growth and investment in the district.


Braintree District Council


Causeway House




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Training provider



Dmytrij Lymar


Apprenticeship standard

Housing and property management

Level 3 (A level)

Before you apply

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