Business Administration Apprentice - Customer Relations UNDER FLOOR HEATING SUPPLY
An extremely exciting opportunity has arisen for a business administration apprentice working at Underfloor Heating Solutions in Doncaster, to undertake administrative and customer service duties within a supportive team.
Closing date: 16 Jun 2023
Apprenticeship summary
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Annual wage
£16,000.00
Can earn upto £18,000 annually, plus bonus.
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Working week
Monday to Friday Full Time Hour's tbc.
Total hours per week: 40.0
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Expected duration
18 Months
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Possible start date
18 Jun 2023
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Date posted
03 May 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000160277
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Positions
2 available
What will the apprentice be doing?
Though not exhaustive, duties within the day to day role will include:
- Manage and update client database.
- Maximising sales and minimising cost
- Quoting & estimating
- Compiling picking lists for incoming orders
- Programming projects and processing orders
- Communication with the installation teams, suppliers and customers
- Liaising with potential and existing customers
- Attend customer’s sites to meet with clients and see installation progress
Key Performance Indicators:
- Accurate estimating and ordering of supplies.
- Effective communication.
- Productivity management.
Self-development:
- A passion for continuous learning will be supported and encouraged.
- Strive to improve communication cycle, ensuring the message sent is always the message received.
- Seek out opportunities to work more efficiently.
- Always practice what you preach.
Problem Solving:
During the day-to-day operation problems will arise and these need to be dealt with in a productive, effective way and in a timely manner. You may need to develop new methods of working if necessary and manage workloads effectively.
Equipment Used:
PC installed with Microsoft software package including, Word, Excel, and Outlook.
Audio-visual presentation equipment and other office based equipment.
Evaluation:
Performance of this job will be evaluated monthly in line with apprenticeship progress reviews.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Training will be at Doncaster College where you will access a wide range of available facilities
- Day release
- You will undertake the Level 3 Business Administration apprenticeship standard
- https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
- You will undertake Functional Skills for English and/or maths if needed
- You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience.
What is the expected career progression after this apprenticeship?
A passion for continuous learning will be supported and encouraged. Successful completion of the apprenticeship could lead to a higher-level apprenticeship and a permanent full time role.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
UNDER FLOOR HEATING SUPPLY
https://underfloorheatingsupply.co.uk/
Address
Office US 16 - Armstrong House
First Avenue, Doncaster Finningley Airport
Auckley
DN9 3GA
Training
Apprenticeship standard
Business administrator
Level 3 (A level)
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