Digital Underwriting Support Apprenticeship (Birmingham) with AIG AMERICAN INTERNATIONAL GROUP UK LIMITED

An exciting and progressive opportunity to join one of the world’s leading insurance companies. Through an immersive and accelerated learning programme called AIG Advance. You will gain an insight into how AIG underwrites and services a digital portfolio across various product lines.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9:15am to 5pm

    Total hours per week: 33.75

  • Expected duration

    18 Months

  • Possible start date

    04 Sep 2023

  • Date posted

    03 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

AIG’s digital underwriters support commercial brokers by delivering with accuracy and speed insurance solutions that address the exposures of companies and individuals for our changing world.

Accountabilities & Responsibilities for the Role:

Actively develop the knowledge and understanding of the fundamental skills and functions of the underwriting support process, underwriting process, risk analysis, and operational drivers.

1. To undertake defined duties in line with standard operating procedures and service level agreements to support and assist underwriters in the end-to-end processing of both new and renewal business.

  •        Evaluate new and renewal submissions against prescribed criteria  to determine completeness.
  •        Assist with broker follow-ups on outstanding subjectivities.
  •        Complete post-issuance policy review.
  •       Exhibit a customer service mindset by proactively engaging with internal and external clients and brokers and promptly responding to calls and correspondence.
  •       Recognise and convert opportunities to introduce other AIG products to existing customers.
  •        Maintain accurate and updated files for all accounts in accordance with internal service standards and procedures.
  •        Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality
  •        Attend broker or client meetings as requested.

2. To develop the required knowledge and skills to effectively support the underwriting process.

·       Collaborate with internal stakeholders (e.g., claims, actuarial, finance, distribution) to broaden knowledge of the underwriting market.

·       Be able to identify key risks associated with specific industry sectors.

·       Be able to identify macroeconomic factors that will increase client’s exposure to risk events.

·       Understand how AIG assesses those risks on our digital underwriting platforms and the underwriting strategy that should be applied.

·       Train on and demonstrate proficiency in utilizing digital underwriting systems, ensuring that all data is entered accurately.

·       Understand the various insurance products that AIG offers our clients and customers, plus a basic understanding of AIG’s underwriting strategy and vision.

·       Understand underwriting authority and how it is obtained.

·       Adhere to all Compliance requirements.

3. To undertake all learning and developmental aspects relating to the AIG Advance programme e.g., CII Cert qualification, off-the-job and on-the-job activities and tasks.

·       Utilise internal on-line training tools.

·       Undertake the targeted Chartered Insurance Institute training  programmes.


What training will the apprentice take and what qualification will the apprentice get at the end?

As an Insurance Practitioner Apprentice with BPP, you will complete the Insurance Practitioner level 3 Advanced Apprenticeship. This apprenticeship is aligned to the Chartered Insurance Institute (CII) and uses an innovative and flexible approach to demonstrating competency in the workplace. Completion of the apprenticeship will result in the awarding of the CII Certificate (IF1/ IF2 and choice of IF3/ 4/ 10).

What is the expected career progression after this apprenticeship?

Once you’ve successfully completed the AIG Advance programme, you will have the opportunity to transition into the next stage of your career pathway within AIG.

Further, AIG will continue to invest in your learning advancement by funding your Level 4 – Insurance Professional (CII – Diploma) apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Analytical skills, Team working


GCSE or equivalent 5 including English & Maths (Grade 4 or C and above) Essential
A Level or equivalent Any (Grade CCC or above - 96 UCAS points) Essential

About the employer

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.




Embassy House

60 Church Street


B3 2DJ

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Training provider



Sally Collins

Apprenticeship standard

Insurance practitioner

Level 3 (A level)

Employer's Application Instructions

Please ensure that you apply for the position as soon as possible to avoid disappointment. The closing date is a rough guideline as to when an advert will close. The advert may close before the given closing date if the employer has filled the position(s). BPP have a dedicated team who support students with disabilities, learning difficulties, health conditions and wellbeing. Please contact us at if you have any queries or would like more details.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Jun 2023