Retail & Engineer Support Apprentice Lifestyle & Mobility

Lifestyle & Mobility are looking for someone bright and cheerful to complement our current team. Duties will include assisting with deliveries, stock control, delivering to customer homes, customer service. visual merchandising, working on cashpoint and assisting engineers.

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Closing date: 23 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8:30am - 5:00pm. Includes half hour unpaid lunch. This role will include occasional Saturday work.

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    26 Jun 2023

  • Date posted

    03 May 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Your responsibilities will include:

  • Receiving telephone calls from customers
  • Assisting the engineer with deliveries
  • Assisting with deliveries (bringing in stock, putting away in stockroom)
  • Delivering to customers’ homes alongside colleagues
  • Help set up equipment on the shop floor and at customer’s house
  • Carrying out repairs (alongside engineer, e.g. puncture repair)
  • Stock control (looking after warehouse)
  • Serving customers on the shop floor
  • Upselling
  • Liaise with customers on the telephone
  • Customer service, making and receiving calls
  • Cleaning and preparing pre-owned stock for sale
  • Use of the till
  • Visual merchandising

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd.
  • All training will be carried out within the workplace during working hours
  • Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
  • Full training will be given leading to a recognised Retailer Apprenticeship Standard Level 2

What is the expected career progression after this apprenticeship?

  • Potential of a full-time position within the company upon completion of this apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Team working, Interpersonal skills, Good telephone manner, Having an interest in retail, Good time management, Confident, People person, Motivated, Flexible and reliable, Professionalism, Keen to learn, Well Presented, Excellent work ethic


GCSE or equivalent English (Grade 4/C or above) Desired
GCSE or equivalent Maths (Grade 4/C or above) Desired

Things to consider

We are looking for someone bright and cheerful to complement our current team. This is your opportunity to tell the employer about you, your strengths and make them WANT to interview you! Poor grammar and spelling could result in the employer rejecting your application.

About the employer

Lifestyle & Mobility is a mobility company based in Essex. We aim to offer quality equipment at low prices with the best possible level of service. We stock hundreds of mobility aids and products to help make peoples life easier whether they have restricted movement, are disabled or elderly. Many of our products help with everyday chores such as cooking, dressing and bathing mobility aids.


Lifestyle & Mobility


3 Mundells Court

Welwyn Garden City


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Training provider



Gemma Barr


Apprenticeship standard


Level 2 (GCSE)

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