Ford Vehicle Parts Apprentice Advisor - Rochdale THE OLDHAM MOTOR COMPANY LIMITED

An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and a parts identification programme – ECATA. Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    £10,982.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am – 5.00pm. Occasional Saturdays TBC.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Jul 2023

  • Date posted

    02 May 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000159875

  • Positions

    1 available

What will the apprentice be doing?

  • Safe storage of parts
  • Handling, storing, receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and a parts identification programme – ECAT
  • A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.

An Apprentice’s training includes:

  • VRQ in the parts industry
  • Visitation to the house once every 28 days by the skills coach
  • Level 2 Customer Service Practitioner standard

What is the expected career progression after this apprenticeship?

  • A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
  • By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Administrative skills

Qualifications

GCSE or equivalent Math's & English (Grade C or Level 4) Essential

About the employer

Over the years OMC expanded and in the 1960’s moved across the road to a 4.2-acre site across from the old showroom on Manchester Road in Oldham. This enabled the business to grow and now OMC has dealerships in Oldham, Rochdale and Accrington, plus a separate site in Oldham for Commercial Vehicles.

Employer

THE OLDHAM MOTOR COMPANY LIMITED

Address

1 Manchester Road

Oldham

OL8 4AU

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Training

Training provider

SKILLNET LIMITED

Contact

Jose Faria

jose.faria@skillnet.org.uk

01923 216165

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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