Apprentice Business Administration Assistant UPNORTH ENGINEERING SERVICES LIMITED

We are looking for a business administration apprentice to join our administration team. You will have great communication skills and be confident when dealing with others. Working as part of a friendly team, you will have a varied role to help the business run smoothly. You will raise a new job on receipt of receiving approval from a client following a quotation being issued, order quoted parts and book accommodation.

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Closing date: 05 Jun 2023

Apprenticeship summary

  • Annual wage


    £6.00 for 16-18 years old £7.00 for 19+

  • Working week

    Monday - Friday 9am to 5pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    12 Jun 2023

  • Date posted

    03 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Incoming/outgoing email/post 
  • Scanning & filing 
  • Stationary orders 
  • Workwear orders 
  • General purchase ordering 
  • Using microsoft calendar 
  • CRM & job management 
  • Upkeep of CRM database 
  • Liaising with clients via telephone & email 
  • Liaising with engineers 
  • Logging of calls to CRM 
  • Raising initial job sheet 
  • Quotation approval 
  • Raise a new job on receipt of receiving approval from a client following a quotation being issued 
  • Order quoted parts 
  • Booking of accommodation 
  • Expenses 
  • Logging of remedy 

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administration Apprenticeship Standard:

Units included in the programme include:

  • The Organisation
  • Business Fundamentals
  • Decision Making
  • Project Management
  • Managing Performance

What is the expected career progression after this apprenticeship?

  • A permanent position within the organisation.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Non judgemental, Patience


GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential
GCSE or equivalent Science (Grade C/4 or above) Desired

About the employer

The UpNorth Group consists of several market leading companies covering a diverse range of Industry Sectors. The Group companies provide pioneering solutions to both national and international markets. Industry sectors covered range from Data Centres, M&E Building Services to Foodservice Equipment & Engineering Solutions.




Merlin House Princesway

Team Valley Trading Estate


NE11 0NF

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Training provider



Kate Anderson

Apprenticeship standard

Business administrator

Level 3 (A level)

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