Seamstress and Retail Assistant Apprentice Amble Pin Cushion

As a Apprentice sales assistant, you will generate income for Amble Pin Cushion (which is part of ABRINOR LTD) by selling goods and products proactively and competently to provide customers with an exemplary end to end shopping experience.

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Closing date: 23 Jun 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Shifts TBC

    Total hours per week: 30.0

  • Expected duration

    12 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    02 May 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

In this role you will also receive seamstress training and will learn to alter menswear, suits and trousers, dresses etc. The role will also involve maintenance of the website and input to the Facebook page, blog, Instagram and will be largely responsible in dealing with online sales arising from  e-commerce on the company’s website.

Daily responsibilities will be:

  • Greeting and serving customers face to face and over the telephone
  • Providing customer with specialist advice, help and guidance
  • Handling payments
  • Receiving, processing and recording new stock
  • Building customer loyalty
  • Managing own workload to ensure customers' orders are completed
  • To assist colleagues as directed
  • Representing Amble Pin Cushion to all customers and callers, so as best to present the business
  • Any other duties reasonably required by you

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • All training to take place at the employers' premises

What is the expected career progression after this apprenticeship?

  • Possibility of full time employment upon successful completion of the apprenticeship programme

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 9-4 or A*-C) Essential
GCSE or equivalent Maths (Grade 9-4 or A*-C) Essential

Things to consider

You will also be required to train as a seamstress as part of the role, so an interest or experience in sewing is essential.

About the employer

Amble Pin Cushion is a busy family business, based in the Northumberland fishing town of Amble. Our friendly staff are enthusiastic experts for all things fabric and yarn. We provide an outstanding service and top quality products.


Amble Pin Cushion





NE65 0BZ

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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