Business Administration Apprenticeship BULKTAINER LOGISTICS (EUROPE) LTD

Bulk Tainer Logistics are looking to take on a Business Administrator to work within their team. You will be the first point of contact for a defined list of customers. Handling order requests, queries and helping deliver excellent customer service. Ensuring accurate and timely recharge of additional costs.

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Closing date: 26 Jun 2023

Apprenticeship summary

  • Annual wage

    £12,000.00

  • Working week

    Monday to Friday (exact hours to be confirmed)

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    26 Jul 2023

  • Date posted

    27 Apr 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000158616

  • Positions

    1 available

What will the apprentice be doing?

  • Handle customer order requests and provide accurate and timely information about services, lead times and costs
  • Keep customers informed of any impact or changes to their orders as soon as possible and in the case of delays, provide alternative options and costs with the communication
  • Ensure key events of the transports are communicated immediately such as load and delivery confirmations
  • Through the creation of an order, ensure all the required details are captured in the system and communicate
    key requirements to other internal departments to ensure all customer requests are met
  • Through the kickback report and review of the jobs after completion, review, advise the customer and recharge all applicable additional costs
  • Review and monitor templates against completed orders to ensure all necessary instructions are available for
    relevant parties
  • Monitor OTIF performance by customer and provide improvement plans to achieve consistent high score
  • Any other ad hoc duties necessary

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

IT:

  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communication
  • Quality
  • Planning and organisation
  • Project management
  • Relevant regulation
  • Policies
  • External environment factors

What is the expected career progression after this apprenticeship?

  • Possibility of a full-time position upon the completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

Bulk Tainer Logistics is a privately owned business established in 2009 and experts in bulk liquid logistics. We are a provider of bespoke transport services for the shipment of bulk liquid products on a global basis. Our company goal and vision is to be one of the very best logistic isotank operators in the world. We feel that, although there will always be opportunities to improve, we are already well on the way to being a global class leading organisation within our specialist sector. We strongly believe the way to achieve our primary goals is to continue to grow a first class team of logistics personnel, who are determined, knowledgeable and proud to be part of the Bulk Tainer team within every department and office. Our young and high-specification fleet of chemical, feed and food grade tank containers ensure that we can offer a complete logistics solution for both short and deep sea bulk liquid transport.

Employer

BULKTAINER LOGISTICS (EUROPE) LTD

Address

Bulk Tainer Logistics Ltd

22 Ellerbeck Court

Stokesley Industrial Estate

TS9 5PT

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Training

Training provider

ITEC NORTH EAST LIMITED

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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