Trade Supplier Level 2 Apprentice MKM Building Supplies

Communicate confidently to internal and external customers about the company and how it operates. Assist customers in exploring product ranges and alternative and complementary products and services. Process and record the receipt, storage, assembly and despatch of goods.

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Closing date: today

Apprenticeship summary

  • Annual wage

    £10,982.40 to £21,673.60

    Alternate Saturday working Incremental salary increases Performance based

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 7.30am - 4.30pm with alternative Saturdays.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    05 Jun 2023

  • Date posted

    27 Apr 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000158606

  • Positions

    1 available

What will the apprentice be doing?

As part of your role, you will undertake your Trade Supplier L2 Apprenticeship, you will also:

  • Work closely with the Branch Director/ Business Development Manager on all new accounts to introduce the business and arrange an appointment for the Branch
  • Support the branch in generating new customers
  • Provide friendly, accurate and efficient customer service both via the telephone and face to face
  • Identify and approach customers in need of help and advice
  • Check product availability and offer alternatives where necessary
  • Become a trusted business partner to your customers
  • Help to identify issues that could lead to customer complaints / loss of business and proactively resolve these
  • Ensure customer details are accurate and recorded correctly

Other duties as reasonably required as part of the role.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • At the end of your apprenticeship, you will receive a Level 2 Trade Supplier qualification, along with any completed maths or English

What is the expected career progression after this apprenticeship?

  • This is an entry point into the industry and we have a career pathway from branch to boardroom to support individual growth and career progression
  • Sales, leadership, operational, showroom and beyond

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Number skills, Team working, Creative, Initiative

Qualifications

Other Driving License (Grade Full, Clean) Desired

Things to consider

Manual lifting of products is also required on a frequent basis – training will be provided. Trade Suppliers play a vital role in ensuring an efficient flow of goods and service between manufacturers and their skilled trade customer base. No Experience is required you will be given full training through your apprenticeship and internal training.

About the employer

We are MKM, a builders’ merchant with a different approach to business, founded in Hull where our first branch was opened in 1995 and where our Central Support office and support functions are still based. Each of our branches utilise the local knowledge and expertise of their outstanding staff to provide great service to every customer and build those relationships which give them a true understanding of individual customer needs. From small beginnings we have enjoyed phonemical success and growth and are now the UK’s largest independent builders merchants operating over 100 branches nationwide.

Employer

MKM Building Supplies

Address

318 New Chester Road

Birkenhead

CH42 1LE

Contact

Kerry Wilson

kerry.wilson@bmf.org.uk

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Training

Training provider

TRAVIS PERKINS PLC

Apprenticeship standard

Trade supplier

Level 2 (GCSE)

Before you apply

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