Information Technology Communication apprenticeship EDEN LEARNING TRUST

An exciting and unique opportunity has become available for an apprentice at Tanfield School. The successful candidate will work as part of a professional team to deliver an effective IT support provision within the school. Work is extremely varied and will provide a great opportunity to build and develop a multitude of skills in the IT sector.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon-Thurs 8-4pm Friday 8 – 3.30pm

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    04 Sep 2023

  • Date posted

    27 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  •  Providing hardware and software support for staff and students
  •  Preparing and maintaining IT equipment throughout the school
  •  Management of devices including security, updates, and repairs
  •  Software tasks including installation of applications, upgrades, fault finding
  •  Contribute to planning and development of IT systems, policies, and procedures
  •  Ensuring equipment is clean, undamaged, and in working order
  • Inspecting and maintaining or reporting equipment in line with Health and Safety regulations
  •  First line support in identifying faults and on-site repair
  •  Using a helpdesk system to report and monitor requests/faults
  •  Configuring up and maintaining users
  •  Booking IT facilities, including rooms and portable equipment
  •  Assisting with installation works e.g. data and electrical installation etc.
  •  Maintain a library of IT documentation
  •  Maintain the door security system and staff passes
  •  Update and maintain school website contents

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Information Communication Technician Level 3 standard
  • Functional Skill Level 2
  • Functional Skill Maths Level 2
  • All training will be delivered in the workplace

What is the expected career progression after this apprenticeship?

  • For the right candidate there is the possibility of permanent employment at the end of the apprenticeship, and the chance to continue higher education with the school’s support

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent IT (Grade 4-9 (A*-C)) Essential
GCSE or equivalent maths and English (Grade 4-9 (A*-C)) Essential

Things to consider

Personal Qualities: Flexible, reliable, ability to act on own initiative and excellent time management and effective organisational skills. A desire to work in a school environment and promote the positive ethos of the school. Interest in young people and their education.

About the employer

Tanfield School is an 11-16 secondary school with around 700 pupils roll. It is located in Tanfield Lea in County Durham. Tanfield School is committed to safeguarding and promoting the welfare of children and young people and expects staff to share this commitment.




Tanfield Lea Road



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Training provider



Derwentside College

Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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