Apprentice Office Services Administrator Ashtons Legal

Our office services and facilities team are in place to support all of our colleagues with the day-to-day running of the office, enabling them to deliver a smooth service to our clients. You will be responsible for delivering front of house services, postal and admin tasks, health and safety, first aid, and manual handling tasks.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday – Friday 09:00 – 17:00 (sometimes will be required to work 08:30 – 16:30 or 09:30 – 17:30, however this will be agreed with you in advance).

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    21 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

The Central Admin Service is a central hub in place to provide invaluable admin support to our divisions.

On a daily basis, you will be responsible for:

Post Services:

  • Sorting incoming post, scanning and distributing the post to the correct teams and groups
  • Preparing outgoing post ready for collection at the designated time
  • Franking of our mail, making sure all couriered and DX items are signed for and dealt with correctly
  • Ensuring that any cross office post is ready for collection at the designated time
  • Resolving, as far as possible, the owner of any unclaimed mail


  • Providing photocopying and binding services when requested to all the teams, taking ownership of each reprographics job produced and ensure end users are informed about the production of their work and that deadlines are met. Quality checking all work completed
  • Scanning of all documents, including the preparation of electronic and hard copy court bundles and bibles
  • PDF amendments

Filing, Archiving and Retrieval:

  • Assisting the team with archiving, sending and retrieving boxes as needed
  • On occasion, you may be asked to assist with file destruction at our site in Gorse
  • Document management including the maintenance and timely updating of paper files and appropriate online filing systems, creating electronic files on the relevant systems where this isn’t in place

Office Services:

  • Maintaining sufficient stationery supplies and their distribution to each office at the request of the location based office services assistant

Reception Duties:

  • Providing reception duties for client meetings, including organising refreshments for meetings when necessary
  • Ensuring equipment required for client and internal meetings is set up and tested ahead of time

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administration Apprenticeship Standard:

  • Level 2 Functional Skills in maths and English to be taken if an equivalent grade has not been achieved

What is the expected career progression after this apprenticeship?

  • Progression to non-apprentice role within the team, and possibility of career progression of other roles may become available

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Team working, Initiative, Microsoft Office, Hard working, Positive attitude


GCSE or equivalent English (Grade Level 2/C/4) Essential
GCSE or equivalent Maths (Grade Level 2/C/4) Essential

Things to consider

You will be working in an office environment.

About the employer

Businesses only survive and thrive if they deliver what their clients and customers want. At Ashtons Legal, our aim is to be a firm you are proud to call ‘your solicitors’ and are happy to recommend to others. Whether you are a commercial client or an individual client, and whatever your legal needs, our focus is on always delivering first-class legal advice with exceptional service.


Ashtons Legal


The Long Barn

Fornham Business Court

Bury St. Edmunds

IP31 1SL

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Training provider



The Apprenticeship Team

01284 788005

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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