Apprentice Customer Service Operative OMEGA THERAPIES HOLISTIC CENTRE & TRAINING SCHOOL LTD

A placement to help you develop your customer skills and working part of a friendly team. We are committed to training and investing in our staff, with the possibility of a full-time position and progression. You will be answering phones, booking appointments, and providing customer service.

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Closing date: 20 Jun 2023

Apprenticeship summary

  • Annual wage

    £9,609.60 to £18,964.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    35 hours per week. Monday to Friday - 9am to 5pm Lunch break 12pm to 1pm.

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2023

  • Date posted

    24 Apr 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000156574

  • Positions

    1 available

What will the apprentice be doing?

  • Answer phones
  • Book appointments
  • Serve in the centre shop
  • Help maintain the steady flow of customers

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner Apprenticeship programme. 
The apprentice may be required to attend off-the-job training with the college. Functional Skills provided if required. 

What is the expected career progression after this apprenticeship?

Would go on to work towards a level 3.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental

Qualifications

GCSE or equivalent English (Grade 4) Desired

Things to consider

Good communication. Time keeping. Polite. Working part of a team competently.

About the employer

Holistic health care training school.

Employer

OMEGA THERAPIES HOLISTIC CENTRE & TRAINING SCHOOL LTD

Address

NEWTON HOUSE

HEWELL ROAD

REDDITCH

B97 6AY

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Training

Training provider

HEART OF WORCESTERSHIRE COLLEGE

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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