Business Services Apprentice Network Rail Limited

Network Rail are looking to recruit 10 new apprentices to join their Business Services division based in the centre of Manchester next to Piccadilly train station. Apprentices will be well trained and supported throughout the apprenticeship programme. Role includes, successful team working, personal effectiveness techniques and business finance.

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Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 9am – 5pm ( or 8am - 4pm).

    Total hours per week: 35.0

  • Expected duration

    17 Months

  • Possible start date

    01 Oct 2023

  • Date posted

    19 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    10 available

What will the apprentice be doing?

Apprentices will be allocated to one main core team within Network Rail’s Route Services, and over the 17-month programme will get the opportunity to have exposure to different areas of the Shared Services department, to develop their knowledge and skills. Core teams include:

  • Payroll
  • Human Resources (HR) / Recruitment
  • Customer Services Helpdesk
  • Accounts Payable
  • Data Reporting

Once training is complete, apprentices will have the option to work 5 days in the office or can work 2-3 days in the office and the remainder from home.

The apprenticeship programme will cover the following learning modules:


  • Communication & interpersonal skills
  • Compliance & data security
  • Regulation & change
  • Problem solving & decision making
  • Supply chains and external market forces
  • Business improvement techniques
  • Project management skills

This highly reputable organisation has a fantastic track record for developing and investing in their apprentices, with most securing permanent job positions at the end of the programme.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Alongside your duties, you will also be studying towards the level 3 Business Administration apprenticeship, which includes learning from business administration specialists

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if not already achieved)
  • End-Point Assessment (EPA)
  • Training provided by the employer and online with The Apprentice Academy
  • 1 to 1 coaching with experienced coach

What is the expected career progression after this apprenticeship?

following roles exist at various level's across the organisation and Network Rail actively promotes from within:

  • Risk Management
  • Quality Management
  • Finance
  • Business Admin
  • Project Management


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Problem solving skills, Administrative skills, Logical


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential
A Level or equivalent Maths (Grade C) Desired

Things to consider

Network Rail employ over 30,000 people and have hired apprentices with us for a number of years.

About the employer

One of the UK’s most recognised engineering and railway companies in the heart of Manchester, Network Rail. They specialise in the maintenance and development of Britain’s rail tracks, signalling, bridges, tunnels, level crossings and many key stations. With new world-class stations being built, they are involved in some of the most ambitious and diverse ventures that this country has ever seen.


Network Rail Limited


4 Travis Street


M1 2NY

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Training provider



Maria Grimsley

0161 200 1673

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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