Apprentice Business Administrator FRESH MANGO TECHNOLOGIES (UK) LTD

The Apprentice Business Administrator will be responsible for sales and marketing administration, office management, bookkeeping, credit control and purchasing activities at our offices in Ripon, Skipton and Leeds. Fresh Mango want their company to grow, they know that the way to achieve this is through staff growth and development.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, hours TBC with successful candidate.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    18 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Sales Administration

  • Ensuring repeat orders / renewals of software, licenses, hosting, email, anti-virus are purchased and deployed in accordance with the appropriate renewal dates
  • Managing sales orders, goods inward and goods outward
  • Keeping customers fully informed on orders and technicians on-site
  • Sales and marketing administrative work

Finance Administration

  • Bookkeeping (QBO)
  • Invoicing
  • Credit Control – ensuring customers are paying in a timely manner
  • Purchasing – placing purchase orders and expediting deliveries
  • Banking
  • Bank reconciliation

Office Administration

  • Maintaining office supplies, consumables, stock, cleanliness, tidiness. Ensure cleaner comes weekly
  • Managing all walk-ins professionally – suppliers, customers etc.
  • Ensure all telephone calls and emails are answered promptly; informing relevant staff of requirements (e.g. support requests) soonest
  • Managing incoming and outgoing post
  • Updating the company CRM system with any support requests or Prospects from customers that you field and allocating to staff accordingly
  • Other office management activities as required in a busy office environment

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Upon completion, you will achieve a Business Administrator Level 3 Apprenticeship Standard along with Functional Skills Level 2 in English and maths (if required)
  • You will attend day release college sessions at National Business College (NBC) on a fortnightly basis
  • NBC is based in the centre of Huddersfield, just a 5 minute walk from the main bus and train stations

What is the expected career progression after this apprenticeship?

The career progression pathway from this role would be to become the Financial Controller for the business.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Team working, Initiative, Time management, Positive and enthusiastic


GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

Fresh Mango UK is an IT Support and cybersecurity provider that has been successfully providing computer and IT support services in the United Kingdom for over 25 years. Fresh Mango have offices in Leeds, Ripon, Skipton and even have a sister company in the Caribbean!




Unit 3, Manor Court

Manor Mill Lane


LS11 8LQ

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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