IT Technical Salesperson Apprentice The DMS Digital Group LTD

Velocity Academy have an exciting new opportunity for an IT Technical Sales representative with The DMS Digital Group LTD, a Technology in Education company based in Bolton.

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Closing date: 09 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    8:30 till 5pm Mon - Fri

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    12 Jun 2023

  • Date posted

    18 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Job Description:

  • Managing a portfolio of DMS’ accounts
  • Acting as a point of contact for these clients, building strong relationships
  • Educating and advising our clients on our divisions and products to increase frequency of sale.
  • Contacting existing and potential clients to discuss requirements and quote where necessary.
  • Shadow existing Sales executives at DMS
  • Telephone, email, web-based sales.
  • Schedule regular meetings with customers to ensure they are satisfied.
  • Collaborate with internal teams to address customer's needs.
  • Collaborate with partners to keep up to date with new products coming to market and ensure clients who will benefit are informed.
  • Ensuring client contact is recorded and kept up to date on The DMS Digital Group systems.

What training will the apprentice take and what qualification will the apprentice get at the end?

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 IT Technical Salesperson, with training in how to:

Understand the sales life cycle, techniques & processes
Understand how to negotiate, handle objections and close sales
Understand the basic elements and architecture of computer systems
Have a working knowledge of Cloud and Cloud Services
Have a working knowledge of the role IT plays within the broader context of a business strategy

For a full list of programme modules visit:

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent 5 GCSE's including English & Maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

The DMS Digital Group has thrived as one of the North West’s largest independent office technology providers, with over 30 years’ experience. Our range of products and services span across three divisions - Print and Document Management, IT Services and Audio Visual, resulting in a portfolio that can truly offer everything an office needs, from one place. We use our knowledge, understanding and experience of the demands of technology within the workplace to help our customers achieve the most effective office / workplace environment. Our consultative approach works across all our divisions enabling us to form a real understanding of our customers business and create bespoke solutions tailored to meet their specific requirements.


The DMS Digital Group LTD






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Training provider



Tom Crossland


Apprenticeship standard

IT technical salesperson

Level 3 (A level)

Before you apply

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