Customer Service Apprentice - Pharmacy Vesey Pharmacy
An excellent opportunity to work with one of the flagship branches of well-established since 2010, Tri-Pharma Ltd, based in the Royal Borough of Sutton Coldfield with amazing team of well experienced, knowledgeable and friendly staff to excel in your career path. Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Closing date: 02 Jun 2023
Apprenticeship summary
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Annual wage
£10,982.40
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday Opening times 8:30 to 6:30, Saturdays: 9:00 to 1:00 (Hours will be agreed accordingly within the above times)
Total hours per week: 40
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Expected duration
12 Months
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Possible start date
05 Jun 2023
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Date posted
17 Apr 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000155012
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Positions
1 available
What will the apprentice be doing?
Duties to include but not limited to:
- Liaising with customers
- Providing fantastic service
- Handling sales
- Receiving and handing out medicines/prescriptions
- Stock control and reconciliation
- Giving advice to customers/patients (at later stage)
- Other general customer service duties
What training will the apprentice take and what qualification will the apprentice get at the end?
- Customer service practitioner level 2 standard
- Weekly off the job training
- Monthly sessions with assessor in the workplace
- Functional skills if required
What is the expected career progression after this apprenticeship?
- There is a potential full-time position offered to the right candidate
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C or 4) Desired
About the employer
Employer
Vesey Pharmacy
https://www.nhs.uk/services/pharmacy/vesey-pharmacy/FTD59
Address
2 Coles Lane
The Royal Town of Sutton Coldfield
Birmingham
B74 1NE
Training
Training provider
WALSALL COLLEGE
Contact
Cally Sutherland
csutherland@walsallcollege.ac.uk
01922 657000
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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