Business Administration Apprentice NORFRAN LIMITED

This apprenticeship involves learning and understanding a range of administration functions in a busy admin office. The apprentice will be well supported by the employer to gain the required skills. This employer has a good track record for supporting apprentices to be successful. You will be greeting customers, directing calls, plus much more.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jul 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday: 7.00am - 4.00pm and Friday 7.00am - 12.00pm.

    Total hours per week: 39

  • Expected duration

    18 Months

  • Possible start date

    04 Aug 2023

  • Date posted

    14 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • First point of call for incoming telephone calls - Telephone to be answered in 2 rings in a professional manner. Call to be forwarded to the relevant person within the company or a message is to be taken and sent by email if the person is not available
  • Incoming / Outgoing Post - Distribute incoming post - fold and send out post
  • Sales order progressing - Up-to-date record of jobs to be actioned. Notes to be updated in ERP
  • Data Entry and booking of Production Sheets
  • Assisting with monitoring Department Performance
  • Liaising with Purchasing
  • Acknowledgements to Customer - After progressing send acknowledgements to the customer
  • Filing - Jobs / POs / copy invoices / deliveries
  • Hospitality - Company diary to be checked on a daily basis ie. board meetings etc for special requirements
  • Visitor badges to be always supplied at the front desk. Visitors must sign in at all times
  • Archiving
  • General telephone enquiries

What training will the apprentice take and what qualification will the apprentice get at the end?

The training will be entirely done on the employer premises. The tuition will be combined with assessment which will prepare the apprentice for End Point Assessment. The qualification will be Business Administrator Standard Level 3.

What is the expected career progression after this apprenticeship?

A permanent role post completion of the Apprenticeship.

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Good telephone manner, Proactive


GCSE or equivalent English Language (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Norfran Ltd was founded to produce High Pressure Aluminium,Zinc Diecasting’s and machined castings for a wide variety of industries and end products. Norfran Ltd has grown into one of the UK’s premier independent manufacturer of high pressure diecastings. Situated on a 70,000 square foot site in North Shields, Norfran are ideally situated on the A1 corridor providing easy access to all areas of the UK. The management philosophy is to anticipate our customer’s requirements and provide a total service to meet those needs. Norfran are committed to an ethos of continuous improvement and waste reduction.







NE29 8RF

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

When you arrive at Tyne North Training's application web page please select Business Administration apprenticeship from the drop down list. Then complete the online application form that starts at the next page.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jul 2023