Apprentice Business Administrator TEES FIRE SYSTEMS LTD

TFS is a fire and security business based in Middlesbrough on Riverside Industrial Estate. They are looking for a keen, hardworking and dedicated apprentice to join their team to become a crucial member of Tees Fire Systems. You will be communicating internally and externally by phone & email, managing emails and assisting colleagues.

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Closing date: 11 Jun 2023

Apprenticeship summary

  • Annual wage

    £10,707.84

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, working either 8am-4pm or 9am-5pm. 30 minute lunch break.

    Total hours per week: 39

  • Expected duration

    18 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    18 Apr 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000154327

  • Positions

    1 available

What will the apprentice be doing?

In this role you will be providing administration support to the office team, and will carry out the following duties:

  • Accept and direct incoming telephone calls efficiently and confidently.
  • Communicate internally and externally by phone & email.
  • Utilise skills with Microsoft packages such as Word, Excel and Outlook.
  • Manage emails correctly.
  • Keep any filing and archiving up to date as directed.
  • Data entry and processing of information on the company maintenance database, booking in maintenance visits and call outs.
  • Receiving & checking orders.
  • Calendar management.
  • Project management (managing a project from the 9th month of the qualification from start to finish).
  • Coaching members of the team.
  • Organising meetings and taking minutes.
  • Invoicing work.
  • Delegation of work to another member of the team to help with company procedures.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration at Stockton Riverside College.
  • Functional skills Maths & English, if required.

What is the expected career progression after this apprenticeship?

A permanent position is available for the right person upon successful completion of the apprenticeship programme.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Time management, Prompt, Willing to learn, Hardworking, Flexible, Motivated, Positive attitude, Trustworthy

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired

Things to consider

A driving licence is not required, but it should be noted there is not a bus route for the area.

About the employer

TFS was founded in 1996 by Kevin Hynes; he saw an opportunity for a new fire and security business in Teesside after working worldwide in the oil and gas industry for many years. Kevin initially worked alone from his home in Middlesbrough but the company quickly grew and gained success; TFS has since moved offices three times due to rapid expansion. His son David has worked for TFS since he was a teenager and took over in 2020, allowing Kevin to semi-retire and enjoy some well earned time off. TFS now employ over 40 staff in the North East region, working nationally out of their Middlesbrough offices. The company is continuing to grow at a consistent rate, taking on large scale jobs including hospitals, council buildings and construction projects.

Employer

TEES FIRE SYSTEMS LTD

Address

7 Drake Court

Middlesbrough

TS2 1RS

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Training

Training provider

THE EDUCATION TRAINING COLLECTIVE

Contact

Anna Harper

anna.harper@the-etc.ac.uk

07436 795883

Apprenticeship standard

Business administrator

Level 3 (A level)

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