We are offering a great opportunity to kick start your business administration career within the leisure industry, with a friendly team. Duties will include answering the phone and dealing with customer queries/orders. Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Sign in to apply

Closing date: 31 Jul 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    40-45 hours per week, Monday - Friday, between 9.30am - 5.45pm With an occasional Saturday shift, 8am-4.45pm

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    01 Aug 2024

  • Date posted

    12 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Duties include but not limited to: 

  • Answering the phone 
  • Dealing with customer queries/orders 
  • Responding to queries via email 
  • Filing 
  • Manning reception 
  • Booking swimming lessons in tutors' diaries 
  • Going through all the candidates that need to renew their lessons
  • Helping stock the swimming shop 

The training you will be getting

  • Level 3 Diploma in Business and Administration
  • Level 2 Functional Skills in English and maths

What to expect at the end of your apprenticeship

  • Upon successful completion of the apprenticeships, you could progress onto the higher-level apprenticeships and work your way up to office manager level, which would be a management role often with team leader status
  • This qualification should give you transferable skills that will not limit you to one sector

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English and Maths (Grade 4) Desired

Things to consider

Working in a business can be busy and require you to manage multiple tasks at one time. You may be dealing with customer problems or complaints. You may have to complete tasks under tight time pressures.

About the employer

Whether it’s one to one private adult swimming lessons or swimming lessons for children, we can ensure that your swimming will improve. All of our swimming teachers are specially trained, hand-picked and have years of swimming teaching experience to help you improve.




Wyvols Court

Basingstoke Road, Swallowfield



You must have JavaScript enabled to view a map of the location


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Admissions Team


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.