Customer Service Apprenticeship Level 3 - commercial department SALOP DESIGN & ENGINEERING LTD

The commercial apprentice will be based in the technical sales office, working alongside the technical sales team.The successful candidate will work across most of the business, assisting in all sales and commercial duties. The role is diverse and rewarding and has a lot of room for growth.

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Closing date: 03 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday- Thursday 7.00am- 4.00pm Friday 7.00am -12.00pm.

    Total hours per week: 38.5

  • Expected duration

    15 Months

  • Possible start date

    09 Oct 2023

  • Date posted

    12 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Liaising with customers
  • Working closely with suppliers
  • Attending customer meetings (externally) 
  • Developing existing accounts
  • Assist with quoting
  • Working closely with other team members
  • Sales administration

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Level 3 Apprenticeship Standard:

As part of this apprentice training you will be required to attend college, In-Comm Training Services Ltd, Aldridge, WS9 8UG, for training periods. Please ensure you can travel there.
Training will include:

  • Functional Skills (If required)
  • Personal Learning and Thinking Skills
  • Employment Rights and Responsibilities
  • 20% off the job training

What is the expected career progression after this apprenticeship?

  • Full-time employment upom successful completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Team working, Non judgemental


GCSE or equivalent English & maths (Grade 4/C and above) Essential

Things to consider

Excel knowledge would be preferable. Working towards a driving licence would also be a "nice-to-have".

About the employer

SDE Technology is a company comprised of three operating divisions: LIGHTWEIGHT ENGINEERING, SURFACE TECHNOLOGIES, and SALOP HAULAGE. SDE Technology is one of the largest manufacturers of pressings and assemblies in the UK. Based on the outskirts of Shrewsbury in Shropshire, our modern, purpose-built factory is within easy access to the motorway network. We are a team of highly skilled engineers and light weighting design specialists, led by Richard Homden, son of the founder, who are passionate about adopting cutting edge technology to solve complex engineering problems associated with the manufacture of components, welding and assembly.







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Training provider



Alex Jones

01922 457686

Apprenticeship standard

Customer service specialist

Level 3 (A level)

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