Provisioning Coordinator Apprenticeship DATABASE FOR BUSINESS LTD

As an Apprentice Provisioning Coordinator, you will be a support resource for our Delivery team ensuring projects are completed and all orders fulfilled in line with the client’s expectations. You’ll be working collaboratively with both internal and external stakeholders daily, while gaining your Level 3 Business Administration Apprenticeship.

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Closing date: 22 Nov 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8AM - 6PM Shifts TBC

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    06 Dec 2023

  • Date posted

    11 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Key Tasks: 

  • Assist in daily review of all projects/deadlines, supporting the
  • Delivery Team 
  • Leading to ownership of small works; contract renewals, mobile, telephone line and broadband delivery, with ability to order and provision these products 
  • Help the team liaise and build relationships with our providers and customers to ensure access is available for site visit appointments and gage a thorough understanding of their escalation procedures 
  • Track tickets with our Procurement, Delight and Technical teams to ensure equipment is procured, configured and shipped to site, on time and within budget 
  • Maintain excellent communication and exceptional data integrity across all platforms 
  • Review and file all paperwork received from our sales team, cross checking with a list of pre-determined requirements before acceptance within Delivery 
  • Provide support to the Delivery Team on larger rollouts to assist in device preparation, administration, data capture, shipping and data entry 
  • Assist the Delivery team in the continual development of plans and processes 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration 
  • Remote training delivery
  • OneFile
  • 6 hours of dedicated training time every week

What is the expected career progression after this apprenticeship?

  • Possible full-time opportunity upon completion of apprenticeship

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Presentation skills, Administrative skills, Initiative


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

Our client provides specialist communications services and support for UK businesses, with the best combination of next generation technology software and hardware, in bespoke solutions for our customer’s needs. They are now looking for a Apprentice provisioning coordinator to join their friendly team in Northampton.








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Training provider



Charlotte Berridge

Apprenticeship standard

Business administrator

Level 3 (A level)

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