Information Communications Technician Apprenticeship DATA INSTALLATION & SUPPLIES (NORTHERN) LTD
VQ Solutions are looking for a hardworking and passionate individual who brings new and innovative ideas and can cover a multitude of technical skills. You will provide first and second line support to customers and clients and log ticket issues of support calls and reported faults.
Closing date: 30 Jun 2023
£10,296.00 to £20,319.00
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).Minimum Wage Rates
Monday to Friday, 8:30am-5:00pm.
Total hours per week: 37.5
Possible start date
03 Jul 2023
11 Apr 2023
Level 3 (A level)
What will the apprentice be doing?
- Assisting in First Line support Calls from customers
- Logging and ticket issue of support calls and reported faults
- Remotely resolving issues where practicable and escalating when necessary to second line support
- Remotely assisting on site engineers with IPCCTV Camera issues and set up
- In house configuration of IPCCTV Cameras for Installation on customer sites
- Logging of IP Camera faults for RMA with Suppliers/Manufacturers
What training will the apprentice take and what qualification will the apprentice get at the end?
You will work towards a Level 3 Information Communications Technician apprenticeship standard delivered by VQ Solutions.
During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews. All apprenticeship work will be completed during working hours.
Functional Skills in maths and English, if required.
What is the expected career progression after this apprenticeship?
On completion of the apprenticeship a full-time position will be offered by the company with internal progression.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 4/C) Essential
A Level or equivalent Computer based subject (Grade Pass) Desired
Things to consider
About the employer
DATA INSTALLATION & SUPPLIES (NORTHERN) LTD
MOORLAND IND ESTATE
VQ SOLUTIONS LTD
Information communications technician
Level 3 (A level)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.