Networking Level 4 Apprentice L C S GROUP LTD

Reporting to the Projects Manager / Service Desk Manager and mentored by our Technical Director, the candidate will have a unique opportunity to work in an agile team without the limitations of large organisations, giving them access to configure network hardware and equipment from day one along with a diverse range of software platforms.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    All details will be confirmed upon interview.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    06 Apr 2023

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

We are looking for a confident individual to join our expanding technical team with the opportunity to learn methods to deploy business networks and support infrastructure for a wide range of businesses.

Main duties: 

  • Responding to customer support issues within customer SLAs, providing break fix response to issues.
  • Maintaining the organisations IT Asset register, ensuring accurate records of equipment and service users.
  • Providing advice to customers on best practice to maximise the benefits of their IT investments.
  • Remediation of daily support issues relating to on-premises and cloud infrastructure, with a focus on root cause resolution to provide permanent fixes.
  • Monitoring of client servers & networks with a proactive approach to maintenance, identifying trends and deploying fixes in advance of issues.
  • Escalation of issues unable to be resolved, repeat issues or new security threats to the Service Desk Manager.
  • Ensuring compliance with service desk processes by customers, obtaining necessary approvals.
  • Ensuring compliance is maintained with LCS security safeguards, best practice security methods and education of users to emerging and existing threats.
  • Carrying out standard builds of workstations, configuring network equipment as required.
  • Providing onsite support if necessary and assisting on onsite deployment projects.

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Network Engineer Level 4 apprenticeship? 

Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step.

The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security.

This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator. 

QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:

  • Get equipped with the advanced technical skills needed for the role
  • Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
  • Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
  • Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
  • Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology

What is the expected career progression after this apprenticeship?

With our career progression pathways, you can take your learning as far as you want. 
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Experience in PC hardware, Driving license is beneficial


A Level or equivalent ICT (Grade C or above) Essential

About the employer

As a managed service provider, LCS Group has a diverse customer base ranging from micro businesses to Power Stations.






DN31 1RD

You must have JavaScript enabled to view a map of the location


Training provider


Apprenticeship standard

Network engineer

Level 4 (Higher national Certificate)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Jun 2023