Medical Administrator Apprentice Willowbrook Medical Practice
This is an exciting new apprenticeship opportunity to join our team at The Willows Medical Centre as a Medical Administrator Apprentice. We are looking for an individual who takes pride in where they work, uses their own initiative and has a flexible attitude with a willingness to learn.
Closing date: 19 Jun 2023
Apprenticeship summary
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Annual wage
£10,296.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday. Working hours will be 37.5 hrs between the hours of 8am and 6.30pm, shifts to be confirmed.
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
26 Jun 2023
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Date posted
05 Apr 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000152362
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Positions
1 available
What will the apprentice be doing?
Duties to include:
- Ensuring our services are delivered in a coordinated and efficient manner
- To work with other receptionists and healthcare professionals to provide a first-class service to our patients. Provide the first point of contact for patients and other stakeholders/visitors (either face to face or on the telephone) and provide administrative support
- Handling telephone and face to face requests for appointments and making the appointments on the computerised appointments system
- Booking in patients when they arrive at the surgery
- Receiving and checking repeat prescription requests. Printing repeat prescriptions
- Calling patients to arrange for routine appointments, e.g. for immunisations, asthma checks, diabetes checks etc.
- Registering new patients and removing patients who have left on the computerised record system
- Photocopying, scanning and filing of paper records
- Assisting the Practice Manager to achieve targets and deadlines set by the Practice
- Liaising with the Practice Manager regarding any incidents or complaints and follow any action as directed
- Ensuring Policies/Procedures are in place and staffs are aware of their location.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator apprenticeship standard:
- Functionals Skills in maths and English if required
- 5 Additional day courses with HOET.
What is the expected career progression after this apprenticeship?
Can progress to becoming a full time Medical Administrator after qualifying and continue to progress within the organisation.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
Willowbrook Medical Practice
https://www.willowshealthcare.org/
Address
195 Thurncourt Road
Leicester
LE5 2NL
Training
Training provider
HEART OF ENGLAND TRAINING LIMITED
Contact
Emma Stead
01788 820132
Apprenticeship standard
Business administrator
Level 3 (A level)
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