Customer Service Representative Apprentice CAVENDISH CLEANING LTD
This exciting apprenticeship is ideal for someone looking to start their journey and build confidence in becoming a customer service representative. You will join a small team dealing with customers on a day to day basis. We look forward to an apprentice joining our family run business.
Closing date: 24 Jun 2023
Fun activities, company days out, team building exercises, Christmas jumper day
09.30am – 4.00pm Monday to Friday with 30 minute lunch break each day.
Total hours per week: 30
Possible start date
28 Jun 2023
06 Apr 2023
Level 2 (GCSE)
What will the apprentice be doing?
- Speaking to customer both in the office and in the community
- Receiving phone calls
- Taking messages
- Supervised visits to customers premises to complete risks assessments and audits
- Updating the database with new customers and existing customers
- General administration
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service Apprenticeship Standard with SBC Training, Shrewsbury.
Working in a customer service role is diverse and rewarding. As a Customer Service Practitioner Apprentice you will be supported to develop skills that will demonstrate excellent customer service such as questioning, positive engagement and developing an understanding of your employer’s products or services.
Apprentices will learn in a blended format which includes online, anytime access learning combined with expert-led classroom training in core topics and self-directed learning.
What is the expected career progression after this apprenticeship?
Opportunity to progress into a full time role with us after successful completion of the apprenticeship, with options of promotions within the team.
Open to sending you to training courses which benefit you and us, e.g first aid, telephone skills courses.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 4/C) Desired
Things to consider
About the employer
CAVENDISH CLEANING LTD
Office 10 Space Station
SBC TRAINING LIMITED
Customer service practitioner
Level 2 (GCSE)
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