Apprentice digital support technician TYRESOFT LTD
Assisting onboarding and customer services teams with the obtaining, maintaining and troubleshooting or customer data, with a view to setting up and maintaining customer software systems. You would be required after training to help customers resolve software issues.
Closing date: 25 Jul 2023
Apprenticeship summary
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Annual wage
£10,296.00 to £20,319.00
Wage to be confirmed.
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
8:30-17:00 Monday - Friday Lunch 13:00-14:00
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
26 Jul 2023
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Date posted
14 Apr 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000151235
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Positions
1 available
What will the apprentice be doing?
- Manipulating customer data
- Importing exporing castonet daner liaising)
- Maintaining product records
- Maintaning customer data
- Troubleshooting data issues/alleries setting up FTP/SFT import feeds assisting onboarding team
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 IT Communications Standard
The apprentice will receive off-the-job training on block-release with the college.
8:30-17:00 Monday - Friday
Lunch 13:00-14:00
1 day a week at home to complete college training.
What is the expected career progression after this apprenticeship?
We hope that the apprentice will stay on with us beyond the end of their studies in a full time position.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent GCSE (Grade 4) Essential
GCSE or equivalent GCSE (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
Things to consider
About the employer
Employer
TYRESOFT LTD
Address
LEFT HAND TURRET
THE AVENUE
THE CROSS
WR1 3QA
Training
Training provider
HEART OF WORCESTERSHIRE COLLEGE
Apprenticeship standard
IT solutions technician
Level 3 (A level)
Before you apply
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