Business Administration Apprentice SMALLWORLD I.T. (UK) LTD

Smallworld IT are seeking a dynamic Business Administration Apprentice to join their premier IT support company. As a Business Administrator your duties will include but not be limited to, assisting colleagues in day-to-day business, logging customer requests, answering and directing telephone calls.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


    The salary will be between £10,982.40 - £18,137.00 depending on experience.

  • Working week

    Monday - Friday 08:30 - 17:30.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    10 Jul 2023

  • Date posted

    31 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Smallworld IT are working with PETA to source an enthusiastic, self-motivated and organised individual to join the team as a Business Administration Apprentice. You will be creating a buzz in the business, staying ahead of others while delivering a service that is second to none. This position is ideal for someone who wants to be a part of a dynamic, resourceful and proactive team. 

The Business Administration Apprentice will be responsible for the following duties:

  • Assisting colleagues in day-to-day business
  • Answering and directing telephone calls
  • Responding to general customer enquiries
  • Logging customer requests
  • Managing the CRM System
  • Scheduling meetings and appointments
  • Managing suppliers
  • General accounting
  • Supporting with basic ICT enquiries and marketing 

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach. 

What is the expected career progression after this apprenticeship?

There is the intention for a full-time role to be offered to the successful and suitable candidate upon completion of the apprenticeship. There are excellent prospects for future progression.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Initiative, Willing to learn new skills, Confidence, Proactive, Ability to use social media, Interest in the IT industry


GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential

Things to consider

Benefits: Casual dress code. Excellent prospects for career progression. Positive and supportive working environment. The option for home working and flexible hours. Competitive rates of pay. 20 days holidays plus Bank Holidays. Free car parking on site. Joining a company with a proven track record of apprentice success. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

About the employer

Why do an apprenticeship with Smallworld IT? Smallworld IT pride themselves on a being a young, dynamic and extremely resourceful company. They have successfully recruited and trained previous apprentices through PETA; Smallworld IT are a leading employer when it comes to familiarity with apprenticeships, offering outstanding support and progression opportunities throughout the apprenticeship and beyond. Smallworld IT provide quality IT Support Services, IT Network Solutions and hardware & software products for all sizes of business, education and local government in London, Guildford, Woking and other locations in Surrey and Hampshire. If you are looking to kick start your career in administration and IT this role is ideal for you! Join your local friendly tech company and apply now to be considered for the Business Administration Apprentice role.




9 Highview

High Street


GU35 0AX

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

Once you have applied for this apprenticeship, you will receive an email with an application form on that you will need to complete. Please monitor your inbox (and spam / junk folder) for this email and complete the form as soon as possible. We look forward to receiving your application!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023