Apprentice Care Navigator Roby Medical Centre

Support the clinical team by signposting patients to the appropriate healthcare professional, working as part of the practice’s team. The care navigator will also be expected to undertake reception duties, supporting the administrative team in delivering a polite and professional service to the entitled patient population.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage

    £8,236.80 to £16,255.20

    Review of salary after 3-month probationary period.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 7:45am -3:45pm 30-minute lunch break daily

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    04 Apr 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000150556

  • Positions

    1 available

What will the apprentice be doing?

  • Supporting the administration team to answer telephone calls, book appointments and order prescriptions.

  • Contact patients via phone and letter to invite them to review appointments to promote positive health outcomes.

  • Attend meetings with the clinical team and follow policies and procedures.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Standard Apprenticeship in Business Administrator
  • Monthly Development Coach Visits 
  • Monthly 1 day workshops in Our campus

What is the expected career progression after this apprenticeship?

  •  Perform lead roles such as clinical coding, long term condition clinical coordinator

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Non judgemental

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

Friendly and small practice team looking for an apprentice that is keen to join a team that goes the extra mile for patients and provides excellent care for patients. As a practice we offer a friendly team, with lots of training and development opportunities and the first step in to a career with the NHS.

Employer

Roby Medical Centre

Address

70-72

PILCH LANE EAST

LIVERPOOL

L36 4NP

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Training

Training provider

THE LEARNING FOUNDRY LIMITED

Contact

Tammy Timmins

Tammy.Timmins@thelearningfoundry.co.uk

07966970289

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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