Customer Services Apprentice WIZARD EUROPE LTD

Wizard Europe Ltd was founded in 2001 and over the past 18 years we have grown to be one of Europe's largest distributors of pre-owned handsets and tech-related products. We are looking for a Level 2 Customer Services Apprentice to provide general administration and customer support from our state-of-the-art facility in Middlewich, Cheshire.

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Closing date: 02 Jul 2023

Apprenticeship summary

  • Annual wage

    £11,700.00

    Hourly Rate will be reviewed after 3 months

  • Working week

    Mon-Fri - 9.00am-5.00pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    17 Jul 2023

  • Date posted

    30 Mar 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000150303

  • Positions

    1 available

What will the apprentice be doing?

  • General administration duties
  • Data entry (using our stock management system)
  • Dealing with customer queries

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Services Practitioner Level 2

What is the expected career progression after this apprenticeship?

A permanent role may be available to the right candidate on completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Communication skills, Customer care skills, IT skills, Team working

Qualifications

GCSE or equivalent English (Grade 7) Desired
GCSE or equivalent Maths (Grade 7) Desired

Things to consider

Place of Work - 10 Valley Court, Sanderson Way, Middlewich, Cheshire, CW10 0GF. Onsite-parking available Casual dress 37.5 hours with flexibility (to be discussed at interview)

About the employer

Wizard Europe Ltd, based in Middlewich, Cheshire, was founded in 2001 and over the past 18 years we have grown to be one of Europe's largest distributors of pre-owned handsets and tec- related products.

Employer

WIZARD EUROPE LTD

Address

10 Valley Court

Sanderson Way

CW10 0GF

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Training

Training provider

TOTAL PEOPLE LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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