Admin Apprenticeship The Blue Ice Cream Machine
Blue Ice Machines are looking for an Administrator / Customer Service Assistant apprentice to join our friendly team. The role involves data entry, understanding products, customer service, writing emails, answering calls, updating the CRM system, printing documents, and making sure that information is updated.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 29 Sep 2023
Apprenticeship summary
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Annual wage
£10,982.40 to £21,673.60
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Monday - Friday 9.00am - 6.00pm with a 40 minute lunch break.
Total hours per week: 40
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Expected duration
18 Months
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Possible start date
13 Oct 2023
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Date posted
30 Mar 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000150292
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Positions
1 available
What will the apprentice be doing?
The day-to-day tasks will include (but are not limited to):
- Processing of online orders in a timely and accurate manner
- Processing of engineer reports
- Label processing
- Data entry (including Serial Numbers, Direct Debits) - inputting data, checking data accuracy, and supporting processing orders
- Accounts administration
- Assisting other teams whenever possible
The successful candidate will be expected to input data on a variety of systems: Excel, internal CRM and Accounting systems, however full training will be provided. No experience needed as it is an apprenticeship role.
The role will include high quality training, coaching support, assessment planning, monitoring and formal reviewing of the apprentice’s progress towards meeting the apprenticeship program and supporting the candidate through to end point assessment.
The successful candidate will display a detail and process-oriented approach to tasks with a can-do attitude.
What training will the apprentice take and what qualification will the apprentice get at the end?
- The apprentice will be working towards the Level 3 Business Administrator Apprenticeship Standard
- All delivered within the workplace via online training and at Colchester Institute Campus
What is the expected career progression after this apprenticeship?
The apprentice will gain skills in admin, processing orders, data input, CRM, understanding customer service, logistic and basic of setting up invoices. There is a good chance to being hired after apprenticeship and prospect of growing in the company - for the right candidate.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent maths and English (Grade 9-4/A*-C) Desired
Things to consider
About the employer
Employer
The Blue Ice Cream Machine
Address
UNIT G
LEA ROAD TRADING ESTATE
LEA ROAD
EN9 1AE
Training
Training provider
COLCHESTER INSTITUTE
Contact
Colchester Institute - Apprenticeship Team
ci.apprenticeships@colchester.ac.uk
01206 712043
Apprenticeship standard
Business administrator
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 29 Sep 2023