Hospitality Team Member Apprentice Baccello Wine & Chicchetti

You will be in a customer facing position, offering the highest customer service and recognising customer needs. Working as part of a team, you will be making sure each customer is well looked after. Duties will include serving and advising on a variety of drinks including alcohol and barista in an often fast paced environment.

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Closing date: 31 May 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    Minimum Wage for Apprenticeships as of 1st April 2023.

  • Working week

    Days and shift patterns to be confirmed at interview

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2023

  • Date posted

    29 Mar 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000149907

  • Positions

    1 available

What will the apprentice be doing?

  • You will be in a customer facing position, representing the business and offering the highest customer service and recognising customer needs
  • Working as part of a team, you will be making sure each customer is well looked after
  • Duties will include serving and advising on a variety of drinks including alcohol and barista in an often fast paced environment.
  • There will be general housekeeping duties to ensure all areas are kept presentable
  • Occasionally you will need to attend team meetings to be aware of upcoming events and required training
  • There will be an opportunity to learn how the business runs, understand costs involved and the overall vision of the business.
  • The ideal candidate must have a can do attitude and are not afraid to work cross sections - in the kitchen and/or front of house

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Hospitality Team Member Apprenticeship Standard Level 2
  • https://www.instituteforapprenticeships.org/apprenticeship-standards/hospitality-team-member-v1-1
  • Functional Skills up to Level 2 in English and maths as required
  • Fully qualified wine service training from WSET (at least Level 2)

What is the expected career progression after this apprenticeship?

  • Prospect of progression to a higher level qualification
  • Prospect of a permanent position for the right candidate on completion of the Apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Minimum of 4 GCSEs including English & Maths (Grade 4 or above) Essential
NVQ or SVQ Level 2 or equivalent Customer Care or catering subjects (Grade Pass) Desired

Things to consider

Please note that all applicants will also need to apply direct to the Bournemouth & Poole College website as part of their application process. An email will be sent to all applicants that apply. Consider transport between college and employer location.

About the employer

Baccello is a fully licensed wine bar that serves an extensive menu of Cicchetti (Italian Small plates) dishes. Seasonal specials and new creative dishes will also be available all year around. Baccello is proud of its wine list- all sourced from Italy. Professional wine training (WSET approved) are given to all teams in order to provide the best possible tasting experience to the guests

Employer

Baccello Wine & Chicchetti

Address

72 HIGH STREET

CHRISTCHURCH

BH23 1BN

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Training

Training provider

BOURNEMOUTH AND POOLE COLLEGE, THE

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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