Scania Aftersales Parts Advisor Apprenticeship WEST PENNINE TRUCKS LIMITED

West Pennine Trucks have an opening for an apprentice Parts Advisor to join their highly skilled team at their Telford, TF7 4PW branch. This position will enable you to learn the skills and knowledge required to become a qualified Parts Advisor.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Jul 2023

Apprenticeship summary

  • Annual wage


  • Working week

    40 hours, 08:00 - 16:30, Monday to Friday (Shifts may vary)

    Total hours per week: 40

  • Expected duration

    24 Months

  • Possible start date

    06 Jul 2023

  • Date posted

    29 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Working for West Pennine Trucks is not just about the job. Scania go the extra mile to provide an excellent employment package for every member of staff including: Career development opportunities, Incentive Schemes, discounts on major retailers plus many more!

As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.

Roles and Responsibilities include, but are not limited to: 

  • Handling, storing, and receiving stock. 
  • Identifying, sourcing, and ordering parts - checking incoming stock against delivery notes and storing stock in the correct locations.
  • Being the first point of contact both face to face and over the telephone and delivering excellent customer service - their customers expect a high level of service and parts expertise, and they don’t like to disappoint! 
  • Supporting customers and workshop staff with any queries. 
  • Processing cash and card payments for customer parts. 
  • Ensuring quality is maintained throughout all stages to exceeding customers’ expectations.
  • Building positive relationships with customers. #indparts

What training will the apprentice take and what qualification will the apprentice get at the end?

Supply Chain is at the heart of every business, especially a vehicle parts department. The apprenticeship is delivered over 24 months and apprentices will be expected to complete self-study tasks during the programme. Development Coaches will deliver 1-2-1 and group sessions with ongoing guided support from the employer throughout the programme.

As a result of your training, you will achieve:

  • Supply Chain Practitioner Level 3
  • Functional Skills Level 2 in English & Maths (if required)

What is the expected career progression after this apprenticeship?

Scania are a company that invests considerably in staff development and training, and you can expect to receive comprehensive training not only during your apprenticeship, but once you have achieved your qualification too! Once you are Level 3 qualified, you can earn a salary of anywhere from £20-30,000 depending on your performance. If you perform incredibly well, Scania pride themselves on providing opportunities for career progression in all departments of their global business.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Enthusiasm to learn


GCSE or equivalent Maths (Grade 3/D) Essential
GCSE or equivalent English (Grade 3/D) Essential

Things to consider

Apply now to give yourself best opportunity to join one of the world’s leading manufacturers… Good Luck! Please submit your application along with your CV as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications.

About the employer

As a Scania dealer, West Pennine Trucks is committed to providing excellent customer service to make sure your commercial vehicles are where you need them to be - on the road. They cover the North West and North Wales, with our dealerships in Trafford Park, Oswestry, Middleton, Stoke-on-Trent, Telford and Knighton. Their services ensure you get the highest quality advice, maintenance and parts as they understand the cost of mechanical failures and downtime.




Halesfield 17


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Training provider


Apprenticeship standard

Supply chain practitioner (fast moving consumer good) (previously Operator Manager)

Level 3 (A level)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Jul 2023