Apprentice Medical Receptionist Birkby Health Centre
Join the team at Birkby Health Centre by becoming an Apprentice Medical Receptionist! This is an exciting opportunity to gain customer service skills working for the NHS. You will deal with customers on reception via face to face and telephone communications.
Closing date: 30 Jun 2023
Apprenticeship summary
-
Annual wage
£9,609.60
-
Working week
Monday - Friday. Hours to be discussed and agreed upon between the candidate and the employer.
Total hours per week: 35
-
Expected duration
12 Months
-
Possible start date
03 Jul 2023
-
Date posted
28 Mar 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000149464
-
Positions
1 available
What will the apprentice be doing?
- Answering the telephones - Dealing with enquiries, making appointments, taking repeat prescriptions over the telephone and booking home visits
- Filing - Correspondence from hospitals including reports from tests etc.
- Typing - Referrals letters to hospitals, confidential reports and other letters as requested
- Scanning - All hospital letters and other insurance reports and filing into the System One Computer
- Audit assistant - Dealing with all the letters from solicitors and photocopying medical records and attending the entire practice meeting
- Any other duties as required by the Doctor and the Primary Care Trust
What training will the apprentice take and what qualification will the apprentice get at the end?
Successful completion will lead to a Customer Service Practitioner level 2 apprenticeship standard along with Functional Skills in maths and English at Level 1 if required.
You will attend the NBC centre (HD1) for day release, once every 2 weeks, to complete knowledge sessions for your apprenticeship.
What is the expected career progression after this apprenticeship?
Progression into a higher administrative role within the surgery, working alongside the practice manager, with the opportunity to undertake a level 3 apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/C) Desired
About the employer
Employer
Birkby Health Centre
Address
37 NORWOOD ROAD
HUDDERSFIELD
HD2 2YD
Training
Training provider
NATIONAL BUSINESS COLLEGE LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.