IT Support Apprenticeship N3I LIMITED
After successfully guiding apprentices through their IT Apprenticeship with Baltic in the past, N3i is on the lookout for a driven individual to guide through again! You will work alongside your mentor to complete a variety of 1st line support tasks including field service queries, desktop imagery and services and installation of software / hardware.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 06 Jun 2023
Apprenticeship summary
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Annual wage
£13,500.00
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Working week
Working Monday - Friday 9.00am - 5.00pm.
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
07 Jun 2023
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Date posted
31 Mar 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000149380
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Positions
2 available
What will the apprentice be doing?
- Field service queries
- Desktop imagery and services
- Connecting devices to company networks
- Triage for technical queries 1st line support / helpdesk
- Offering clinical support including installation / configuration of hardware and software
What training will the apprentice take and what qualification will the apprentice get at the end?
Channel your passion for technology, unlock your potential, and learn to keep IT systems and end-users happy with this Level 3 apprenticeship programme.
You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance, and setting up virtual environments.
With our exciting curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT.
- COURSE 1: SUPPORTING IT ARCHITECTURE
- COURSE 2: WORKING WITH END-USER DEVICES
- COURSE 3: WORKING WITH NETWORK ARCHITECTURE
You will work towards your Level 3 Information Communication Technician qualification.
Your training will be delivered in blocks, every 6-8 weeks online via a SMART classroom.
What is the expected career progression after this apprenticeship?
- This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician
- Opportunity to progress onto a Level 4 Network Engineer Apprenticeship
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/C) Essential
Things to consider
About the employer
Employer
N3I LIMITED
Address
The View
Bridgehead Buisness Park
Hull
HU13 0GD
Training
Training provider
BALTIC TRAINING SERVICES LIMITED
Contact
Oliver Brass
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 06 Jun 2023