Apprentice Operations Clerk REPUBLIC CARGO SYSTEMS LTD

Are you looking for a role in a company that cares about your career progression? Are you a good team player with great IT skills, and an outgoing personality? Then this may be the perfect job for you! With tasks like tracking shipments, liaising with suppliers and customers, producing invoices, and many more, every day is different. Apply now!

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Closing date: 22 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 8.30am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    23 Jun 2023

  • Date posted

    28 Mar 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Preparing bookings ready for shipment including generating shipping documents
  • Liaising with suppliers, including airlines and transport operators
  • Track shipments and update & support clients in the shipment process
  • Deal with customer service enquiries and queries
  • Ensure any operational issues are documented and made aware to the reporting manager
  • Closing the job, updating costings and producing invoice
  • Process invoice queries and check purchase invoices are correct

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Functional skills training to be provided if required 
  • Customer Service Practitioner Level 2 standard 
  • Inhouse training to be provided by the employer 

What is the expected career progression after this apprenticeship?

  • Opportunity to progress to a full time role with the employer upon successful completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental, Patient, Outgoing, Confident, Polite, Time-management, Mature


GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

RCS Logistics is one of the world’s leading logistics providers specializing in international air, ocean and land freight forwarding, supply chain management, 3PL, trucking transportation, distribution, customs brokerage, and other logistics solutions. With an extensive global network, RCS Logistics is headquartered in Hong Kong with RCS-owned and affiliated offices in Asia, Europe, Latin America and the United States. We provide import/export services for a variety of sectors including telecommunications, electronics, retail apparel, footwear and related retail accessories.







B90 4RZ

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Training provider



Matthew Connell


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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