Business Administration Apprenticeship LEADING LIVES LIMITED

We are a support working company across Suffolk in locations: Ipswich, Stowmarket, Sudbury, Bury, Lowestoft, Saxmundham and Beccles. We are currently looking for a business administration apprentice to join and learn within our team where your role will include providing meeting support including collating papers and taking minutes for management meetings and maintain office records and filing systems, including electronic systems.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday-Friday, between 8am - 5pm.

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    27 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

You will work alongside the HR team within the business to co-ordinate HR functions and support with administrative tasks.

The following would be expected to be seen throughout the apprenticeship:

  • Developing self awareness, managing yourself, continuing professional development, acting with integrity
  • Undertake mandatory training when required
  • Work in line with company policies and procedures
  • Take ownership for own personal development
  • Work with the people team to ensure that all training is monitored and up to date
  • Mentor and guide work-experience students
  • Organise training for all employees
  • Administer group email boxes
  • Provide meeting support including collating papers and taking minutes for management meetings
  • Participate as a member of the Leading Lives team, supporting colleagues and working collaboratively in your service line to develop services involving customers and families in the process
  • Attend and contribute to team meetings
  • Work flexibly within the service line and locality
  • Administrative cover for team members
  • Respond to employees via telephone calls personally or redirecting them as appropriate
  • Provide efficient and customer-focused first point of contact
  • Use office equipment such as printers, photocopies and fax machines
  • Administer business processes and procedures
  • Assist and coordinate team projects
  • Type and set up documents such as letters and reports
  • Keep computer records up to date
  • Maintain office records and filing systems, including electronic systems
  • Advise colleagues on procedures and policies
  • Use knowledge and expertise to improve administrative processes
  • Ensure reports and records are typed and produced in a timely manner
  • Evaluate training and develop reports, statistics and data to evidence delivery of training
  • Work with the people team to maintain KPI's

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will be studying the Business Administrator Level 3 Apprenticeship standard qualification
  • Functional skills will be studied if equivalent qualifications are not held

What is the expected career progression after this apprenticeship?

There may be potential for a permanent position as business support within the team.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills


GCSE or equivalent Maths and English (Grade 4-9) Desired

Things to consider

You will be expected to work within the HR team and support all members of the team and work alongside the marketing team.

About the employer

Leading Lives provides high quality social care support for people with learning disabilities, autism and complex needs across Suffolk and beyond in the home and in the community. We are an employee owned, not-for-profit social enterprise. Any surplus we make is re-invested back into services for our customers or in the local community through our Community Benefit Fund.




Leading Lives Ltd, Marguerite Jefferies Centre, 12 Great Whip Street



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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Jun 2023