IT Support Apprentice ONE I.T. SUPPORT LTD

The IT Support and Field Engineer (Apprentice) position is an exciting role within the technical support department . This will include project and installation work ranging from network installation of hardware and cabling, to access control and IP CCTV systems.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Jun 2023

Apprenticeship summary

  • Annual wage

    £12,000.00

    £12,000 - £15,500 per annum

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    27 Mar 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000148770

  • Positions

    1 available

What will the apprentice be doing?

  • Troubleshooting and diagnosing technical issues both onsite and remotely
  • Management of IT infrastructure, including AV equipment
  • Installing, upgrading, and repairing hardware both onsite and in our fully equipped workshop
  • Assisting in project work
  • Responding to support requests via telephone and email in a professional and timely manner

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Cloud Network Specialist apprenticeship?

QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.

QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
  • Learn about core networking principles, including network addressing, cloud, virtualisation and security
  • Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
  • Train with QA – the largest and leading provider for both Microsoft and AWS training
  • Learn technical content that aligns to, and is relevant to, employers and the market
  • Learn about DevOps methodologies and the fundamentals of databases and data migration

Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.

What is the expected career progression after this apprenticeship?

  • 90% of QA apprentices secure permanent employment after completing - this is 20% higher than the national average.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills

Qualifications

GCSE or equivalent 3 of any subject (Grade 4+ (A* - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Things to consider

Important Information:  QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.  To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

At One IT Support we consider ourselves to be one of the friendliest, most personable technology service companies in the North East, trading since 2011 we pride ourselves on our reputation.

Employer

ONE I.T. SUPPORT LTD

Address

17 NORTHUMBERLAND SQUARE

NORTH SHIELDS

TYNE & WEAR

NE30 1PX

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Training

Training provider

QA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Jun 2023