Hospitality Supervisor Apprenticeship at Mill End Hotel MILL END HOTEL (UK) LTD

Mill End Hotel are looking for someone who is looking to start a career in the hospitality world and learn all there is to know to progress into management. Supervising staff and activities within hospitality businesses including bars, cafes, conference centres, restaurants and hotels. If you are looking to work in a hotel setting or to work towards the next stage of your career then APPLY TODAY!

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Closing date: 28 Jun 2023

Apprenticeship summary

  • Annual wage

    £14,400.00

  • Working week

    You would be working either 7.30 am – 3 pm or from 3 pm until 11 pm. It would be 5 days per week in a variety of shift patterns including weekends.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2023

  • Date posted

    22 Mar 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000147838

  • Positions

    1 available

What will the apprentice be doing?

The role will include the following:

  • Learning how each area of the hotel works including front of house
  • Housekeeping and reception training so you are equipped to go into either general management or specialise in a certain area.
  • General day to day responsibilities
  • Ensuring that team members have a good level of product knowledge and are capable to assist customers with their questions and requirements at all time
  • Ensuring that the team are fully briefed and trained on any new products, and any promotional activity, as appropriate
  • Dealing effectively and courteously with any customer complaints, ensuring that these are always resolved before the customer leaves as much as possible, investigating the causes of any complaints and reporting these to the manager
  • The hotel is a 4* hotel with very high standards in the rooms, it also has a 2 AA Rosette restaurant which is constantly pushing the boundaries of what can be accomplished at an affordable price

What training will the apprentice take and what qualification will the apprentice get at the end?

  • All of your training will be completed within the workplace, You will be working towards the Level 3 Hospitality Supervisor apprenticeship
  • You will have the opportunity to work towards your Functional Skills in maths and English if you do not have the GCSEs or equivalent

What is the expected career progression after this apprenticeship?

  • A natural progression route would be a Level 3 Apprenticeship, either Senior Production Chef or Hospitality Supervisor, depending on the chosen job path and if the current job role supports the learning

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Punctuality

Qualifications

GCSE or equivalent Maths and English (Grade 4/C) Desired

About the employer

A Dartmoor hotel on the banks of Devon’s majestic River Teign, The Mill End Hotel and Restaurant is your perfect Country House hideaway. We are idyllically located walking distance from a number of stunning forest paths and dog friendly activities.

Employer

MILL END HOTEL (UK) LTD

Address

CHAGFORD

DEVON

TQ13 8JN

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Training

Training provider

PERFORMANCE LEARNING GROUP LTD

Contact

Will Kingston

will@plgrp.co.uk

07941 512078

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)

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